Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Gallatin Rd N in Madison, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Madison, TN or call us at (615) 865-9822.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
795 reviews
5 stars
453
4 stars
157
3 stars
82
2 stars
30
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided helpful recommendations, but there were also complaints about inexperienced employees.
Wait Times
Customers frequently reported long wait times both in-store and on the phone, leading to frustration.
Store Cleanliness
Some reviews highlighted the cleanliness and organization of the store, while others described it as dirty and unorganized.
Product Availability
Many customers appreciated that the store had the parts they needed in stock, although there were instances of specific items being unavailable.
- ABAlissa Brock3 days ago5.0I do have to say that they would help me go through every single one of the sockets that they had for me to be able to find the right size to do my spark plugs. Their customer service is absolutely amazing. The young man in this store really knew what they were talking about and was able to help me and direct me to exactly what I needed. Thank you very much I hope you have a blessed day.
- SMSusan McNeeseNov 14, 20255.0I did not like this place at all because my car had a flat tire and they saying they can not fix my car at all do not come to this place at all...
- RRRobertNov 13, 20255.0Nicole was very very knowledgeable and a hard worker she was helping multiple customers at the same time. She was able to help multiple customers and helping the other employees there. She went way above and beyond the normal roles of a manager I talked to her and asked if she was the store manager of the store she told me no not yet she is working towards that. I told her once she does have her own store to run me and my friends will follow her to that store. I'm very pleased with her customer service and her knowledge
- PDpaul daughertyNov 6, 20255.0They were very knowledgeable and help me get the right products I needed.
- KRKenya ROct 18, 20251.0I'm not happy I call the store for something simple and they told me to hold on four times and every time they hung up in my face
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Madison, TN?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Madison, TN?
The store is located at 501 Gallatin Rd N, Madison, TN 37115, USA.
What types of products does AutoZone Auto Parts offer?
They offer auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and more.
Does AutoZone Auto Parts in Madison offer in-store pickup and delivery?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Madison?
You can call them at (615) 865-9822 or email customer.service@autozone.com.
What brands are available at AutoZone Auto Parts in Madison?
Available brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby automotive service providers near AutoZone Auto Parts?
Yes, nearby you can find Chrome Auto Sales & Repair and J & J Auto Care for automotive repair and services.
What nearby car rental agencies can customers use when visiting AutoZone Auto Parts?
Atlas Nashville Car & Van Rentals, Atlas Discount Car and Van Rentals, Budget Truck Rental, and Enterprise Rent-A-Car are nearby options for car rentals.
Are there nearby food options for customers visiting AutoZone Auto Parts?
Yes, customers can visit nearby restaurants like Kennedy Fried Chicken, KFC, Little Caesars Pizza, Captain D’s, El Marisco Grill, and Tacos Y Mariscos El PAISA.
What online resources are available for shopping at AutoZone Auto Parts?
You can shop online or learn more via their website at https://www.autozone.com/locations/tn/madison/501-gallatin-rd-n.html or visit the online store for buy online and pickup in store options.