AutoZone Auto Parts

4.1
802 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Gallatin Rd N in Madison, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Madison, TN or call us at (615) 865-9822.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
501 Gallatin Rd N, Madison, TN
37115, United States

Hours

Reviews

4.1
802 reviews
5 stars
459
4 stars
158
3 stars
82
2 stars
30
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nicole and Cory for their exceptional service.

Staff Knowledge

Several reviews noted the staff's knowledge about products and their ability to assist customers in finding the right parts.

Negative Experiences

A number of customers reported poor experiences with specific employees, citing rudeness and unhelpfulness, particularly from a manager named Marc.

Service Speed

While some customers experienced quick service, others reported long wait times and slow checkout processes.

Store Conditions

Feedback varied on store cleanliness and organization, with some customers noting issues while others praised the environment.
  • JL
    Jen L
    Dec 14, 2025
    5.0
    Quick in and out visit. The lady, I'm assuming is the manager that evening, was super friendly to help me out. She was closing down a register and called out to her colleague to step in to help me. Not sure what her colleague was doing but she took care of what I needed right away. Her colleague came over some minutes later to assist me and another customer. Great customer service, location and hours.
  • CM
    Cricket McKnight
    Dec 14, 2025
    5.0
    I’ve been to this store a couple times the last month and two of the ladies you have working there are absolutely WONDERFUL!! One of them is the manager for the day (I think her name might be Nicole but I’m really bad with names!) and was absolutely WONDERFUL!!! She helped me with my car the first time and then went above and beyond helping me get the parts I needed today. Y’all have some wonderful people working there for sure!
  • MN
    Megan Nicole
    Dec 9, 2025
    5.0
    I totally recommend this one , I would also asked for Nicole if possible because she was the best !! I came in very early and stressed due to my car breaking down otw work and she went above and beyond for me !
  • BS
    Barbara Slagle
    Dec 3, 2025
    5.0
    Service was well. Workers were friendly.
  • AB
    Alissa Brock
    Nov 20, 2025
    5.0
    I do have to say that they would help me go through every single one of the sockets that they had for me to be able to find the right size to do my spark plugs. Their customer service is absolutely amazing. The young man in this store really knew what they were talking about and was able to help me and direct me to exactly what I needed. Thank you very much I hope you have a blessed day.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Madison, TN?

AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Madison, TN?

The store is located at 501 Gallatin Rd N, Madison, TN 37115, USA.