Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lebanon.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
425 reviews
5 stars
298
4 stars
55
3 stars
19
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising the professionalism and thoroughness, while others reported issues with incomplete work and unprofessional behavior.
Customer Experience
Many customers appreciated the friendly and helpful staff, but there were complaints about rude interactions and feeling ridiculed.
Efficiency
Several reviews highlighted quick service times, but there were also complaints about long wait times and perceived inefficiency during busy periods.
Pricing Concerns
Customers expressed concerns about pricing, with some feeling it was too high for the service received, and others noting issues with transparency regarding services performed.
- JGJoe Groves4 days ago5.0Fast friendly service great price
- BRBenny RandolphJan 5, 20261.0Had the worst time ever today Jan. 4th 2026.. u have a 2012 vensa I bought in 2012 have 95 percent of my oil changes at this location..today jan.4th absolutely the worst ever.. first your employees Antonio and another Mason very rude ..sat in line 30 minutes..Antonio told me if you don't like move on..Mason said leaving let him drive in the pits...one van sitting in the bay for over 30 minutes said they had to get a company approval before they good do anything..plus watched an employee take a oil container and fell it up and hand it thru the driver window..then all employees where outside smoking and not serving anyone..I refused service then afraid they would do to my vehicle because I questioned them...not a good day....
- SMsky mylesDec 17, 20255.0I only go to Valvoline, but usually the one in Mt Juliet. This is my first time going to the Lebanon location. The guys at both locations are so very nice and helpful with information. I had purchased an air filter the day before and the guys offered to put it on for me. Valvoline is the only place I will go because not only do I get great vehicle service, but also great customer service, which is extremely hard to find nowadays, anywhere.
- RRRandall RobichauxDec 8, 20251.0Went for oil change, Lebanon Tn. No oil available for my model. Told to ca later 3 days later, called told oil available. Got there ,no,oil,,service personnel said I talked to a call center, have them call us directly. Tried five times, call center could not connect me.
- JPJennifer PattersonDec 7, 20255.0Our experience was great. The only comment I have is that the receipt said they reset our change oil light. They did not do that. We did. Which is fine. However, just dont say you did something and you really didn't. Other than that, it was great.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Lebanon offer?
They provide quick preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
From Monday to Friday, the service center is open from 8:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, they are open on Saturdays from 7:00 AM to 5:30 PM and on Sundays from 10:00 AM to 3:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, they do not require appointments; you can just walk in for services.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Lebanon, TN?
They are located at 327 S. Cumberland St., Lebanon, TN 37087.
Are there any nearby automotive-related businesses around Valvoline Instant Oil Change?
Yes, nearby automotive-related businesses include Charlie's Tire Store and U-Haul Neighborhood Dealer, which can be convenient for additional vehicle services or truck rentals.
What nearby places can I visit around Valvoline Instant Oil Change while waiting for my service?
Nearby you can visit The Freight Yard music venue for entertainment or Whitt's Barbecue restaurant for a meal.
Are there stores nearby where I can shop while visiting Valvoline Instant Oil Change?
Yes, nearby shopping options include Lebanon Estate and Thrift for thrift store finds, and The Pink Cactus for clothing.
Where can I find financial services near Valvoline Instant Oil Change?
OneMain Financial offers installment loans and investing services nearby, and CoinFlip Bitcoin ATM and LibertyX Bitcoin ATM provide currency exchange and ATM services.