Customer Service
Many customers praised the staff, particularly Sam, for being friendly, helpful, and providing excellent service.
Inconsistency
Several reviews noted inconsistency in wash quality, with some customers reporting their cars still being dirty after the wash.
Membership Issues
Customers expressed frustration with difficulties in canceling memberships and unexpected charges, leading to dissatisfaction.
Pricing Concerns
There were complaints about the recent price increases for washes, with some customers feeling the value did not match the cost.
Equipment Maintenance
Feedback indicated issues with vacuum performance and cleanliness of the wash area, suggesting a need for better maintenance.