Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Lebanon, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,661 reviews
5 stars
1,843
4 stars
940
3 stars
444
2 stars
123
1 star
311
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Some customers praised the cleanliness of the store and restrooms, while others reported dirty showers and unsanitary conditions.
Staff Behavior
Mixed reviews on staff behavior; some found staff friendly and helpful, while others reported rude or unprofessional behavior.
Shower Availability
Long wait times for showers were frequently mentioned, with complaints about cleanliness and maintenance of shower facilities.
Parking Issues
Numerous complaints about parking availability, especially regarding reserved spots not being enforced.
Product Quality
Concerns raised about the quality of food and products, including stale items and malfunctioning equipment.
- MAMari Ash3 days ago5.0Located off I-40, the facility is clean and well maintained. They have a large selection of food, including a Subway station inside. The store consistently offers a variety of hot foods, including breakfast and lunch options. The refrigerated island located to the right provides healthier food choices. The back of the store offers a wide selection of drink options. Additionally, the store features a dedicated travel center for truckers. I appreciate your continued dedication and excellent service.
- GYGaze Upon My Form And Weep, I see You4 days ago1.0I was racially profiled here, and the staff laughed about it. Unacceptable. Do better. And clean the waste in your parking lot, it smells like 💩.
- JJJ4 days ago5.0I really like Lauryn she said hello soon as i walked in although I didn't even look at her an just about completely ignored her. She still helped me find glad hand rubber seals an had me out of there in less than 5 mins.
- BDBilly DeeNov 4, 20255.0This Piolt has the best hot showers I have had in a long time. The food is great too. I definitely recommend them to everyone. Incredible Pilot Truck Stop. Thank You.
- MJMorgan jjOct 25, 20251.0Never seen shower like shower 6, the slowest shower I've ever seen in my life, are they saving water? I don't know, but I wasted my time stopping here, I left without taking full shower
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Lebanon, TN offer?
Pilot Travel Center offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and clean restrooms.
What are the operating hours of Pilot Travel Center in Lebanon?
The center is open 24 hours every day, including holidays with regular hours.
Can anyone purchase a shower at this location and what is the price?
Yes, anyone can purchase a shower. Prices vary by location, so please contact the store directly for pricing.
Does this location provide overnight parking and how can I reserve a spot?
Overnight parking is available, but for location-specific rules and reservations, please contact the store or use the Reserve Now app.
What payment methods are accepted at Pilot Travel Center Lebanon?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Are there dining options or restaurants within or near Pilot Travel Center Lebanon?
Food including pizza, wings, breakfast sandwiches, and snacks are available at the center. Nearby dining options include Cinnabon, Subway, and Dairy Queen.
How can I find nearby hotels if I need to stay overnight near Pilot Travel Center?
Nearby hotels include Super 8, Knights Inn Lebanon, and Travel Inn, providing convenient lodging close to the travel center.
Are there any nearby recreational spots around Pilot Travel Center in Lebanon?
Lebanon Tennessee Park is a nearby recreational spot where customers can relax or enjoy outdoor activities before or after their visit.
Does Pilot Travel Center Lebanon offer services for professional drivers such as CAT scales or mobile fueling?
Yes, the location has CAT scales, diesel lanes, diesel mobile fueling, and prime parking spaces tailored for professional drivers.
How can I stay updated or get rewards for using Pilot Travel Center services?
Download the Pilot MyRewards app for features including mobile fueling, online ordering, and daily offers to save money on the road.