Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Lebanon, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,678 reviews
5 stars
1,854
4 stars
942
3 stars
445
2 stars
125
1 star
312
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the cleanliness of the store and restrooms, although some reported issues with the showers.
Staff Attitude
While many reviews highlighted friendly and helpful staff, there were notable complaints about rude behavior from some employees.
Parking Issues
Numerous customers expressed frustration with parking availability, particularly regarding reserved spots not being enforced.
Shower Wait Times
Long wait times for showers were frequently mentioned, with some customers waiting over two hours.
Food Options
The variety of food options available was well-received, with specific mentions of quality and convenience.
- RJRichard JamiesonJan 6, 20263.0Staff was nice but the food was expensive and the parking area for trucks was in need of a cleaning due to trash all around. Truckers need to do better.
- LLLeyMecoleJan 3, 20265.0A Great Truck stop. My significant other stays there alot as we route around. It's clean safe and in a great area. I recommend
- MMMonicaDec 28, 20255.0Love this place, the dunkin express was so good and the bathrooms incredibly clean.
- CCChopDec 26, 20255.0I'm a Keychain fan and I found multiple unique souvenirs to represent middle tennessee. There's a lot to find other than just a Keychain or two.
- RRRoadGlideWifeyDec 22, 20254.012/22/25 Inside is pretty neat and clean. Lady that got our slices of pizza wasn’t the most friendly. Restrooms 8/10. The thing that pisses me off the most is inconsiderate (owner operator) truckers who park their personal vehicle in the lot to hold their spot and leave in their rig and vice versa. THE TRUCK STOP IS NOT YOUR TERMINAL/YARD! You’re rude, and you’re taking up valuable spots that those of us actually working (especially through the holidays) need when it’s 2am and you can’t find a spot anywhere. At least park in the paid spots and either pay for your spot or risk being towed if you’re too cheap to pay. Don’t leave your truck parked there and go home overnight, or for a week (that’s what I overheard him say to another trucker) when these are needed by others. Thats as bad as taking a handicap spot in your personal vehicle without being handicapped. It’s wrong. PILOT- please address this issue. We will be back in a few days and if it is still there I will bring it to the management’s attention, as well as call corporate because this is completely unacceptable. You can tell it’s been happening for some time too. Please stop this. Thank you.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Lebanon, TN offer?
Pilot Travel Center offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and clean restrooms.
What are the operating hours of Pilot Travel Center in Lebanon?
The center is open 24 hours every day, including holidays with regular hours.
Can anyone purchase a shower at this location and what is the price?
Yes, anyone can purchase a shower. Prices vary by location, so please contact the store directly for pricing.
Does this location provide overnight parking and how can I reserve a spot?
Overnight parking is available, but for location-specific rules and reservations, please contact the store or use the Reserve Now app.
What payment methods are accepted at Pilot Travel Center Lebanon?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Are there dining options or restaurants within or near Pilot Travel Center Lebanon?
Food including pizza, wings, breakfast sandwiches, and snacks are available at the center. Nearby dining options include Cinnabon, Subway, and Dairy Queen.
How can I find nearby hotels if I need to stay overnight near Pilot Travel Center?
Nearby hotels include Super 8, Knights Inn Lebanon, and Travel Inn, providing convenient lodging close to the travel center.
Are there any nearby recreational spots around Pilot Travel Center in Lebanon?
Lebanon Tennessee Park is a nearby recreational spot where customers can relax or enjoy outdoor activities before or after their visit.
Does Pilot Travel Center Lebanon offer services for professional drivers such as CAT scales or mobile fueling?
Yes, the location has CAT scales, diesel lanes, diesel mobile fueling, and prime parking spaces tailored for professional drivers.
How can I stay updated or get rewards for using Pilot Travel Center services?
Download the Pilot MyRewards app for features including mobile fueling, online ordering, and daily offers to save money on the road.