Valvoline Instant Oil Change

4.3
272 reviews
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Business Details

8972 Hwy 64, Lakeland, TN
38002, United States
(901) 388-7289
https://store.vioc.com/tn/lakeland/8972-hwy-64
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lakeland.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
8972 Hwy 64, Lakeland, TN
38002, United States

Hours

Reviews

4.3
272 reviews
5 stars
189
4 stars
35
3 stars
12
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and knowledgeable, with several specific mentions of individual employees providing excellent service.

Service Speed

Numerous reviews highlighted the quick and efficient service, with many customers reporting being in and out in under 30 minutes.

Quality Issues

Several customers reported issues with service quality, including incorrect oil changes, lack of communication about services, and mistakes that led to further problems with their vehicles.

Pricing Concerns

Customers expressed dissatisfaction with high prices and upselling tactics, particularly regarding oil changes and additional services.

Inconsistency

There were mixed reviews about the consistency of service, with some customers experiencing long waits or unavailability of products despite prior confirmation.
  • DC
    Donna Cash
    Nov 5, 2025
    5.0
    They were so honest and professional.
  • YC
    Yesenia Castaneda
    Oct 28, 2025
    5.0
    Excelente servicio! Muy rápido y profecionales
  • NV
    N V
    Oct 20, 2025
    1.0
    I will never give another dime to Valvoline again. Used them for years, then the first time I used this location I end up broken down on the side of the road a few miles away after getting an oil change. Engine was destroyed and it has been sitting in the shop for over a month now. I have called countless times for updates, asked to be emailed etc and the shop still can’t give me much information on when I will get it back. I was never arranged for a rental car or anything so I have been trying to borrow cars from family for over a month just to get to work. I am unbelievably frustrated with this whole ordeal.
  • LN
    Lori Nelson
    Oct 19, 2025
    5.0
    The service guys were excellent, very polite, professional and informative.
  • TG
    Terri Glass
    Sep 28, 2025
    5.0
    It's because of Mr.James ,J.D..And Jason is the reason I travel over 15 minutes to havemy car serviced. These gental man are very knowledgeable, suffering and great on commutation. They explain what is and why it's good for my car.
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Lakeland offer?

Valvoline Instant Oil Change provides quick and trusted vehicle maintenance services including 15-minute, stay-in-your-car oil changes and a wide range of preventive maintenance solutions for all vehicle types.

What are the operating hours of Valvoline Instant Oil Change in Lakeland?

The service is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25).