Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lakeland, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lakeland location today.
Location
Hours
Reviews
3.6
223 reviews
5 stars
117
4 stars
30
3 stars
12
2 stars
7
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unhelpful responses.
Car Availability
Numerous reviews highlighted issues with car availability, including reservations not being honored and a lack of vehicles on-site.
Positive Experiences
Some customers praised specific staff members for their excellent service and helpfulness, indicating that experiences can vary significantly.
Cleanliness Issues
Several reviews mentioned that the vehicles were not clean upon pickup, with reports of dirty interiors and unpleasant odors.
Long Wait Times
Customers frequently complained about long wait times for both pickup and drop-off, indicating a need for better staffing and organization.
- KKkaronda kirkwoodJan 6, 20264.0I enjoy renting from Enterprise. We did a thorough inspection on the vehicles dings and scratches on the outside but inside the button that adjust the seat did not work and I couldn’t not move forward. This is an issue because I am 5 feet in an suv and had to sit propped up and toward the edge of the seat in order to drive. Next time I will make sure to check the seats and seat backs for comfort! It was too late to make changes my location was closed. I will say that customers service at the Lakeland TN store was awesome as usual and I am returning because I like this group of professionals!
- UMu s marineJan 6, 20265.0Enterprise picked me up at my home and brought me to their office! Treated me with the utmost respect!! Thank you Enterprise!!
- DMDuane MajkaJan 6, 20265.0I accidentally dropped my personal keys in the box and Enterprise would not help me get them back unless I picked them up. They are in York PA, I live in Memphis TN. When I asked to mail them back, they responded, "not possible". Terrible service. Update: I contacted Corporate, they contacted the location and the issue has been resolved. The rating has been updated to reflect the end result. I will rent from Enterprise in the future. .
- JHjenny hurleyDec 12, 20251.0Both times I’ve tried to use this location they have had absolutely no cars and were completely unhelpful. Terrible service do not recommend. A rental car company with no cars LOL.
- MMMaBabes MillerDec 6, 20255.0A perfect experience! Great service, friendly agents, a reliable car! My second time renting from Enterprise this year and Enterprise will continue to be my first choice for renting a car.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lakeland, TN?
Enterprise Rent-A-Car in Lakeland offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Lakeland?
Enterprise Rent-A-Car is located at 9160 Highway 64, Ste 1, Lakeland, TN 38002.
What are the operating hours for Enterprise Rent-A-Car in Lakeland?
The Lakeland location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Lakeland?
You can reserve your rental car online at Enterprise's website specific to Lakeland or by calling their local phone number +1 901-383-2601.
What payment methods are accepted at Enterprise Rent-A-Car in Lakeland?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Lakeland offer any discounts for active military members?
Yes, Enterprise Rent-A-Car Lakeland provides discounts for active military members.
Are there nearby medical services close to Enterprise Rent-A-Car Lakeland?
Yes, nearby medical services include New Life Wellness & Aesthetics, Galleria Kidney Clinic, and New Life Medical Center, which could be convenient for customers needing healthcare services near their rental location.
What nearby food options are available around Enterprise Rent-A-Car Lakeland?
Customers can enjoy meals nearby at Papa Johns Pizza, a fast food restaurant, or Coalition Brands, which offers various dining options.
Are there local services for vehicle insurance near Enterprise Rent-A-Car in Lakeland?
Yes, William Ashworth and Trey Clemens, both State Farm Insurance Agents, are nearby for auto, home, and rental insurance services.
What are some nearby wellness and relaxation options to check out after renting a car?
Nearby wellness options include Asian Massage Studio Lakeland for massages and Mia's Nails for nail salon services, perfect for relaxation before or after your rental experience.