Pilot Travel Center

3.8
1104 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in La Vergne, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
535 Waldron Rd, La Vergne, TN
37086, United States

Hours

Reviews

3.8
1,104 reviews
5 stars
492
4 stars
244
3 stars
140
2 stars
75
1 star
153

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Numerous customers reported severe limitations on parking availability, with many stating the lot is too small for the demand.

Cleanliness

Many reviews highlighted poor cleanliness, particularly in the showers and bathrooms, with reports of mildew and dirt.

Staff Behavior

Customer experiences with staff varied widely, with some praising friendly employees while others reported rude and unprofessional behavior.

Food Quality

Several customers expressed dissatisfaction with the food options available, describing them as unappetizing and poorly prepared.

Facility Size

The overall size of the facility was frequently criticized, with many noting it felt cramped and inadequate for truck drivers' needs.
  • SA
    Samuel Achampong
    Nov 13, 2025
    1.0
    The light skin lady at the cash register is so rude and disrespectful. 🙄
  • KM
    King Millionaire
    Nov 4, 2025
    1.0
    Would be nice if you would actually not be lazy and clean the showers and toilets instead of just putting clean towels and calling them clean. Feces, urine stains, hair, etc in the toilet and on the seat from the last person. If you’re going to charge someone for a clean shower then make sure it’s clean. I don’t understand lazy employees, getting paid to do nothing smh.
  • HH
    Hunter
    Oct 6, 2025
    5.0
    Superb pilot. If you are like me and pay for a spot sometimes, you are stressed on the way there worrying you might hear the dreaded words ….”there is nothing we can do but offer a refund..” They enforce the parking here. Showed up, kicked the non payer out. Another trucker even helped me get in with a flashlight and the subway here was great 10/10 thank you for doing the job.
  • UP
    Undo Progress
    Oct 1, 2025
    5.0
    Come on pilot.. help out your customers. This intersection has got to be the most controversial ever. The land next door is up for sale . Why can't we purchase that land and make things more accessible to the public trying to get up in this MAMA JAMMA. 🙄😶‍🌫️🤯😵‍💫 I know you have seen the levels of difficulties this intersection brings to everyone trying to maneuver around these trucks. It's insane.. Plsssssss can we try to get some kind of approval to get that land next door and open this store property up to ease this crazy congestion in here. ??? This place definitely needs an upgrade. And by the way just so you know .. pilot is revamping and reviving many of their older stores they look fabulous 🤩🤩🤩. This one needs to be next with new showers and a deli style place to eat and a nice food court that offers better food. Come on.... 👏🏼👏🏼 LET'S GEAUX PILOT 😂😂😂💯💯💯
  • SC
    Seth Cooksey
    Sep 2, 2025
    1.0
    Dirty and small. Getting out is impossible. Employees are ok..

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.