AutoZone Auto Parts

4.1
484 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Murfreesboro Rd in La Vergne, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in La Vergne, TN or call us at (615) 793-5760.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5167 Murfreesboro Rd, La Vergne, TN
37086, United States

Hours

Reviews

4.1
484 reviews
5 stars
282
4 stars
98
3 stars
40
2 stars
21
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance with car issues and parts, although there were instances of employees lacking product knowledge.

Store Management

Several reviews highlighted issues with management, including understaffing and poor customer handling, leading to long wait times and negative experiences.

Positive Experiences

Despite some negative feedback, many customers reported positive experiences, particularly with specific employees who went above and beyond to assist.
  • AA
    ahmad alwaqfi
    Dec 27, 2025
    5.0
    Brittany was an awesome help my battery cable was lose and my car was acting up, I didn’t know why at the time, Brittany saw the issue and solved it fast and easy, so thank you again Brittany
  • FO
    Fabio Oregel
    Dec 10, 2025
    5.0
    Just wanted to come out and say what a team Eddy has here . Very friendly and understanding. I had a situation I came in here normal and they worked things out with me and understood my situation! Shoutout to the district manager understanding guy and knows how to choose his managers right .I would highly recommend to come check them out and give them services !
  • NN
    Nicole Nichols
    Nov 11, 2025
    5.0
    Je'sus and Britney gave professional and kind service. I had to inquire several times about parts and prices. They both made sure I saw the prices on the screen and gave me printout . Je'sus did a diagnostic on my car for the check engine light that was on the dashboard. He explained what each code meant and some of the terminology I didn't understand.
  • OM
    Omar Yimmy Andrade Matos
    Nov 9, 2025
    5.0
    Buena atención
  • RP
    Rogelio Pacheco
    Oct 14, 2025
    1.0
    I lived in LaVergne for the last 23 years and never have I ever been so insulted while trying to buy oil for my car. I hadn’t been to this back to the particular location for the better half of the year and I can a sure you they are NOT the same people that gave this location its great reputation of customer service that it so desperately needed for the last couple of years but I digress , The Young gentleman that attended me not only was he extremely unprofessional of requesting my services BUT ALL WHILE EATING A MCDONALDS MCFLURRY ICE CREAM ON THE JOB ON THE FLOOR.What’s worse is That the manager, or at least the guy in charge, seem to acknowledge it and not do anything about it. I then proceed to check out and request to use my auto zone rewards and he tells me I am not in the system, even though I’ve been having the same account with the same number for the last 3 years, and WHILE EATING IN FRONT OF ME mind you. He then proceeds to smack the oil filter on the counter and rudely request cash or card. Now it is not overstated that the amount I was about to pay Had never been what I used to pay, but I was willing to make an exception if it were not for the bogus, rudely , incompetent, unprofessional, unmannered, and more importantly undertrained individual that attended to me today and I suspect that many more good loyal Lavergne autozone customers share the same feelings .This indefinitely would be my last time shopping at this particular AutoZone in the near future. Hope this helps in changing things . Good day .

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in La Vergne?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

What services does AutoZone Auto Parts offer for pickup and delivery?

They offer in-store pickup, same day delivery, and curbside pickup services.