Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Murfreesboro Rd in La Vergne, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in La Vergne, TN or call us at (615) 793-5760.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.
Staff Knowledge
Many customers appreciated the knowledgeable staff who provided assistance with car issues and parts, although there were instances of employees lacking product knowledge.
Store Management
Several reviews highlighted issues with management, including understaffing and poor customer handling, leading to long wait times and negative experiences.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific employees who went above and beyond to assist.
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ahmad alwaqfi
Dec 27, 2025
5.0
Brittany was an awesome help my battery cable was lose and my car was acting up, I didn’t know why at the time, Brittany saw the issue and solved it fast and easy, so thank you again Brittany
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Fabio Oregel
Dec 10, 2025
5.0
Just wanted to come out and say what a team Eddy has here . Very friendly and understanding. I had a situation I came in here normal and they worked things out with me and understood my situation! Shoutout to the district manager understanding guy and knows how to choose his managers right .I would highly recommend to come check them out and give them services !
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Nicole Nichols
Nov 11, 2025
5.0
Je'sus and Britney gave professional and kind service. I had to inquire several times about parts and prices. They both made sure I saw the prices on the screen and gave me printout . Je'sus did a diagnostic on my car for the check engine light that was on the dashboard. He explained what each code meant and some of the terminology I didn't understand.
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Omar Yimmy Andrade Matos
Nov 9, 2025
5.0
Buena atención
RP
Rogelio Pacheco
Oct 14, 2025
1.0
I lived in LaVergne for the last 23 years and never have I ever been so insulted while trying to buy oil for my car. I hadn’t been to this back to the particular location for the better half of the year and I can a sure you they are NOT the same people that gave this location its great reputation of customer service that it so desperately needed for the last couple of years but I digress , The Young gentleman that attended me not only was he extremely unprofessional of requesting my services BUT ALL WHILE EATING A MCDONALDS MCFLURRY ICE CREAM ON THE JOB ON THE FLOOR.What’s worse is That the manager, or at least the guy in charge, seem to acknowledge it and not do anything about it. I then proceed to check out and request to use my auto zone rewards and he tells me I am not in the system, even though I’ve been having the same account with the same number for the last 3 years, and WHILE EATING IN FRONT OF ME mind you. He then proceeds to smack the oil filter on the counter and rudely request cash or card. Now it is not overstated that the amount I was about to pay Had never been what I used to pay, but I was willing to make an exception if it were not for the bogus, rudely , incompetent, unprofessional, unmannered, and more importantly undertrained individual that attended to me today and I suspect that many more good loyal Lavergne autozone customers share the same feelings .This indefinitely would be my last time shopping at this particular AutoZone in the near future. Hope this helps in changing things . Good day .
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in La Vergne?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
What services does AutoZone Auto Parts offer for pickup and delivery?
They offer in-store pickup, same day delivery, and curbside pickup services.
What brands of auto parts does AutoZone Auto Parts carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts on Murfreesboro Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in La Vergne?
You can call them at (615) 793-5760 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in La Vergne?
It is located at 5167 Murfreesboro Rd, La Vergne, TN 37086, United States.
Are there any food options nearby AutoZone Auto Parts if I want to grab a meal?
Yes, nearby you can find McDonald's, Papa Johns Pizza, Wings On, Roma Pizza & Pasta, and Subway for various dining options.
What nearby services might be useful for someone visiting AutoZone Auto Parts?
Nearby services include Signature Health and Wellness for medical needs, Tom Clark - State Farm Insurance Agent for insurance, and Mail It 'n More for shipping and printing services.
Are there other automotive-related businesses near AutoZone Auto Parts?
Yes, there is another AutoZone, Tinkham Auto Sales Inc which is a car dealer, and various automotive parts and accessories services nearby.
Does AutoZone Auto Parts offer any in-store shopping options?
Yes, AutoZone Auto Parts offers in-store shopping along with curbside pickup and same-day delivery options.