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Safelite AutoGlass

4.7
(448 reviews)

Business Details

5705 Western Avenue, Knoxville, TN
37921, United States
(888) 843-2798
https://www.safelite.com

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Knoxville area, turn to Safelite AutoGlass . Those in central Knoxville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 5705 Western Avenue, Safelite AutoGlass Knoxville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
5705 Western Avenue, Knoxville, TN
37921, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
SundayClosed

Reviews

4.7
448 reviews
5 stars
405
4 stars
9
3 stars
5
2 stars
2
1 star
27
  • MJ
    Michael J. Beglin Jr.
    5 days ago
    5.0
    The technician arrived even earlier than expected, which was great, and he was an absolute professional at his job. He was in and out in about a half an hour, and was a pleasure to talk to while he was working. I hope to never need another windshield replaced but, if I do, I'll be calling Safelite.
  • AC
    Arthur Cantwell
    May 2, 2026
    5.0
    I had a tree branch fall across my windshield. Safelite online scheduling is easy. Quote was reasonable. Mobile glass technician arrived on time. Jacob was courteous and professional. My 2017 Fusion windshield was replaced quickly. If I were to need glass replacement in the future, I would not bother calling on another company. I recommend Safelite to friends and family.
  • CS
    Clifton Stringfield
    May 1, 2026
    5.0
    After calling every local auto glass shop and finding they were all more expensive, I booked a premium service windshield replacement with Safelite. I arrived home the next day to a repared windshield, new wiper blades, and the shattered glass on the inside of my vehicle vacuumed up. I couldn't be happier, especially for the price.
  • PB
    Paul Brannon
    Apr 22, 2026
    1.0
    BEWARE!! My windshield was hit by a rock and had a small dent the size of a pen hole. Being proactive I didn’t want it to develop a crack so I called Safelite for a silicone repair. The tech came out and scratched out the hole with a metal tool and cracked the windshield. I called safelite to complain and to see what my options were. I paid $189 for the repair and the only option was for them to put that $189 toward the purchase of a new windshield which the final cost of that was around $700 essentially paying $900 ish total. Had I known they would only apply the cost of the repair toward a new windshield I would have never used them. What a shady concept. They can just crack your windshield and sell you a new one. You either enjoy living with the crack or you pony up an additional 700 for a $900 sale. Will never use them again. Don’t let their marketing fool you. Shop local for these services. They actually serve you.
  • CW
    Carissa Walker
    Apr 20, 2026
    1.0
    Had a small crack in my windshield from a rock hitting it. Went to satellite to fix it immediately after it happened. They did mention that the crack could get bigger during the fixing process but it’s rare and the crack shouldn’t be very visible after completion. Of course the crack got bigger while they were fixing it and I could still see the crack more so after it was fixed. A few weeks have passed and now the crack got larger and very visible. Called safelite to issue a warranty claim and all they offered was to put the money I spent on the crack towards a new windshield. It cost thousands to recalibrate a windshield and it first started off as a smaller than a dime crack. The whole point of me spending $200 is to prevent having to get a new windshield. Not sure about all safelite locations, but wouldn’t recommend this one. Definitely do not want safelite to replace my windshield. Would rather get my money back and go elsewhere.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass provide in Knoxville?

Safelite AutoGlass in Knoxville offers auto glass installation and repair, windshield chip and crack repair, windshield replacement, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Knoxville?

Safelite AutoGlass is located at 5705 Western Avenue, Knoxville, TN 37921, US.

Brand Certified Facts from Safelite AutoGlass

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