Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
1,171 reviews
5 stars
885
4 stars
93
3 stars
58
2 stars
34
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting employees like James, Jazzmen, and Justin.
Value for Money
Several reviews noted good value for the services offered, especially with membership plans and promotional deals.
Service Quality
While many customers were satisfied with the car wash results, some expressed dissatisfaction with the wash quality and equipment performance.
Location Issues
A recurring complaint involved long wait times due to limited operational lanes and staffing issues at the Western Ave location.
- WCWesley CotterNov 23, 20255.0This place was great talk to Robyn she is so amazing great to deal with great amazing attitude and very nice amazing people there
- EDEd DGOct 16, 20254.0good value
- LMLakea MassengillOct 12, 20255.0Western ave location is the best. Jazz was a sweetheart too!
- NGNatalia GreenOct 3, 20255.0Robyn was awesome, amazing customer service and answered all the questions I had! I never sign up for memberships anywhere else but I did here thanks to them! Highly recommend!
- EBElla ByrgeSep 29, 20251.0RIPPED OFF MY MIRROR! I got a car wash recently and when I was done my driver's side mirror was completely broken! I have to replace the whole thing! I did get a refund on my car wash but they refused to pay for the damages (and no, my mirrors don't 'fold' in)
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash provides quick express car wash services including free self-service vacuums and detailing amenities.
Where is Zips Car Wash located?
Zips Car Wash is located at 4416 Western Ave, Knoxville, TN 37921, US.
What are the regular operating hours for Zips Car Wash?
Zips Car Wash is open Monday through Saturday from 8:00 AM to 7:00 PM and Sunday from 9:00 AM to 7:00 PM.
Are there any special holiday hours for Zips Car Wash?
On holidays like November 27 and December 25, Zips Car Wash is closed. On December 24 and 31, it operates from 8:00 AM to 5:00 PM. On January 1, it is open from 9:00 AM to 7:00 PM.
What payment methods does Zips Car Wash accept?
Zips Car Wash is cashless and accepts American Express, Discover, MasterCard, Visa, and ZIPS gift cards.
Does Zips Car Wash offer any membership programs?
Yes, they offer the ZIPS UNLIMITED™ membership program with daily wash privileges available at all locations.
Is there free vacuum service available at Zips Car Wash?
Yes, all car washes include free self-service vacuums for customers.
What nearby restaurants can I visit before or after my car wash at Zips Car Wash?
Nearby restaurants include Long John Silver's, Taqueria Estrella, Burger Avenue, KFC, Sonic Drive-In, and McDonald's, offering a variety of fast food and casual dining options.
Are there gas stations near Zips Car Wash where I can refuel after washing my car?
Yes, nearby gas stations include Shell, RaceWay, Marathon, MAPCO, and Favorite Market for convenient refueling.
What nearby services are available around Zips Car Wash for additional convenience?
Nearby services include Bitcoin Depot for currency exchange, UPS Access Point for courier and delivery, as well as Great Clips hair salon and Metro by T-Mobile for mobile phone needs.