Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.3
1,408 reviews
5 stars
1,061
4 stars
91
3 stars
63
2 stars
56
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Tammy and Doug, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is generally reported as clean, with well-stocked supplies and good maintenance of equipment.
Service Quality
While many customers enjoyed the car wash results, some noted issues with soap residue and inconsistent vacuum performance.
Operational Issues
Customers expressed frustration over unexpected closures and difficulties with membership cancellations.
Employee Recognition
Several employees, particularly Tammy and Doug, were frequently mentioned positively, indicating strong individual performance.
- JHJ HaynieNov 17, 20251.0Be careful with this company's app. I told it to cancel my account, it paused it for 6 months instead. They won't refund the bill. I assume they want it to sneak back in and get paid forever. Dirty business practices.
- LNLacy NobleNov 9, 20255.0The staff at this location are sooooo friendly and helpful. We had a great experience on 11/8! We were greeted with a smile by all staff. Jake assisted us with offering to clean our floor mats and even gave us some air fresheners for the car. Very pleased with the services at this location! They go above and beyond!
- JGJorge gomezOct 26, 20255.0James was an amazing employee that helped me out today. Very formal and respectful since the moment I got there making sure I was doing okay and if I needed help. Also kindly power washed my Matt’s to perfection for me and always had a positive attitude. Thanks James!
- SYSusan YoungOct 7, 20253.0Windshield, back of mirror still covered with bugs. When I reported this, the kid acted like he was doing me a favor to put me through again, as they had just closed at 4pm! Then was difficult with me about getting back into the wash. I did not feel like he made an effort to take responsibility, so I just left.
- HHHanaOct 5, 20251.0Whyyyy do they randomly close in the middle of the day? sorry but i HATE that and no sign nothing to let us know? no thanks
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash provide?
Zips Car Wash offers express car wash services with free self-service vacuums and detailing amenities.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hours varying, including closures on Thanksgiving and Christmas.
Does Zips Car Wash accept cash payments?
No, Zips Car Wash is cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts American Express, Discover, MasterCard, and Visa credit or debit cards.
Is there a membership program available at Zips Car Wash?
Yes, the ZIPS UNLIMITED™ membership program offers daily wash privileges across all locations.
Where is Zips Car Wash located in Knoxville?
Zips Car Wash is located at 7525 Mountain Grove Dr, Knoxville, TN 37920, USA.
Can customers use free vacuum stations at Zips Car Wash?
Yes, all car washes at Zips include free use of self-service vacuum stations.
Are there dining options near Zips Car Wash?
Yes, nearby dining options include Wendy's, Sonic Drive-In, McDonald's, Panchos Mexican Grill, and Starbucks, perfect for grabbing a meal before or after your car wash.
What nearby medical facilities are accessible from Zips Car Wash?
Nearby medical facilities include MinuteClinic at CVS, John, Sunil M. MD, Southern Medical Group of Knoxville, Aspen Dental, and Emergency Dentist 24/7, providing convenient health services.
Are there any nearby retail or home improvement stores near Zips Car Wash?
Yes, Lowe's Home Improvement and CVS Pharmacy are located nearby, offering home goods and pharmaceutical needs alongside your car wash visit.