Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.3
1,409 reviews
5 stars
1,062
4 stars
91
3 stars
63
2 stars
56
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Tammy, Doug, and Jarred, received high praise for their friendliness, helpfulness, and professionalism.
Service Quality
While many customers appreciated the car wash results, there were complaints about inconsistent cleaning and ineffective vacuum cleaners.
Membership Issues
Several customers expressed frustration with the membership cancellation process and app functionality, indicating a need for improvement in these areas.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing a willingness to return due to the staff's exceptional service.
- TGTyler GallaherDec 18, 20255.0The manger help me out a lot with my car. It was covered in berries. I really appericate it
- MBMichael BrinyarkDec 16, 20255.0Very nice and professional people had answers for every questions you have
- DDDanielDec 15, 20255.0Tracy and Kris were both VERY Kind and helped out when I didn’t have enough cash on my debit card to get a wash. Thank u ladies for all ur hard work and AGAIN for being so kind and sweet.
- HCHattie CampbellDec 9, 20255.0The kindest people!!! So nice and a ton of extra effort!!!
- CPCindy Ailey PuettDec 3, 20251.0My side mirror cover was knocked off and broken. Worker went and retrieved it, but informed me that they are not responsible. So I had a VERY expensive car wash! I won't be back.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash provide?
Zips Car Wash offers express car wash services with free self-service vacuums and detailing amenities.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hours varying, including closures on Thanksgiving and Christmas.
Does Zips Car Wash accept cash payments?
No, Zips Car Wash is cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts American Express, Discover, MasterCard, and Visa credit or debit cards.
Is there a membership program available at Zips Car Wash?
Yes, the ZIPS UNLIMITED™ membership program offers daily wash privileges across all locations.
Where is Zips Car Wash located in Knoxville?
Zips Car Wash is located at 7525 Mountain Grove Dr, Knoxville, TN 37920, USA.
Can customers use free vacuum stations at Zips Car Wash?
Yes, all car washes at Zips include free use of self-service vacuum stations.
Are there dining options near Zips Car Wash?
Yes, nearby dining options include Wendy's, Sonic Drive-In, McDonald's, Panchos Mexican Grill, and Starbucks, perfect for grabbing a meal before or after your car wash.
What nearby medical facilities are accessible from Zips Car Wash?
Nearby medical facilities include MinuteClinic at CVS, John, Sunil M. MD, Southern Medical Group of Knoxville, Aspen Dental, and Emergency Dentist 24/7, providing convenient health services.
Are there any nearby retail or home improvement stores near Zips Car Wash?
Yes, Lowe's Home Improvement and CVS Pharmacy are located nearby, offering home goods and pharmaceutical needs alongside your car wash visit.