Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
773 reviews
5 stars
592
4 stars
50
3 stars
28
2 stars
31
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Cody J and Kimani, received high praise for their friendly, helpful, and attentive service.
Membership Value
Many customers found the membership options beneficial, highlighting the convenience and value of the services offered.
Wash Quality
While most customers were satisfied with the car wash results, there were some complaints about damage to vehicles and inconsistent wash quality.
Location Issues
Some reviews mentioned concerns about the location's cleanliness, operational hours, and equipment functionality.
- MHMary HaasJan 6, 20262.0While this car wash always did good for us..they left the Chattanooga area leaving us with a $85. balance on a gift card. We requested a refund from the company 5 months ago and although there have been repeated promises for a refund…no refund has been issued. SO BEWARE
- SSStephanieDec 26, 20254.0It was very convenient and easy to use
- BSBrooke SmileyDec 12, 20255.0So I was reluctant to stop here due to past experience with Zip and pulled into the carwash spot just to use the vacuums and Kimani met me and was wonderful. Apparently people just use the vacuums with out getting their cars washed often. He is making wonderful changes and I became a customer again to to his attention to detail.
- CSCorey SpurlingDec 7, 20255.0Cody provided outstanding customer service in a fast and friendly manner! Could not recommend him more. 5 stars every time!
- LHLinda HanterNov 30, 20255.0These guys are great. Kimani suggested I get the pro membership. It includes a manual power wash, before the car runs through the wash. Its worth the extra couple of dollars over the basic package
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer at the 5615 Kingston Pike location?
Zips Car Wash provides quick and convenient express car wash services including free self-service vacuums and detailing amenities at their 5615 Kingston Pike location in Knoxville, TN.
What are the operating hours of Zips Car Wash in Knoxville?
Zips Car Wash is open from 8:00 AM to 7:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays. Holiday hours may vary, with closures on certain holidays like Thanksgiving and Christmas.
Does Zips Car Wash in Knoxville accept cash payments?
No, Zips Car Wash is now cashless and accepts all major credit cards, debit cards, and Zips gift cards for payments.
What payment options are accepted at Zips Car Wash in Knoxville?
Zips Car Wash accepts American Express, Discover, Mastercard, and Visa credit and debit cards.
What is the benefit of the ZIPS UNLIMITED™ membership program at this location?
The ZIPS UNLIMITED™ membership program allows members to enjoy daily wash privileges at all Zips Car Wash locations, providing a great way to protect and maintain your vehicle regularly.
Are free vacuums included with every car wash at Zips Car Wash?
Yes, every car wash at Zips Car Wash includes access to free self-service vacuums for customer use.
Where is Zips Car Wash located in Knoxville, TN?
Zips Car Wash is located at 5615 Kingston Pike, Knoxville, TN, 37919, USA.
What nearby taxi services can customers use to reach Zips Car Wash on Kingston Pike?
Customers can use nearby taxi services such as Royal Taxi, On Time Taxi, and Knoxville World Class Taxi to easily travel to Zips Car Wash.
Are there any real estate agencies close to Zips Car Wash for customers interested in local property?
Yes, nearby real estate services include Gary Moss, Realtor; The Carter Group Brokered By EXP Realty; Erik Wiatr, Keller Williams Realty; Holli McCray Group; Nathan Nash l Keller Williams; Lea Bradley, Realty Executives Associates; David Butler, Commercial Realtor; and Keller Williams Realty - Eric Smith.
What other types of stores and services are near Zips Car Wash that customers might visit?
Nearby places include an assortment of shops and services like Apotheca CBD and cannabis dispensaries, Vintage Treasures & Books antique store, health and beauty salons like Hailey sparks Hair and Stretch Fusion spa, TALBOTS women's clothing store, and Sherwin-Williams Paint Store, offering customers a variety of options before or after their car wash visit.