Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
773 reviews
5 stars
592
4 stars
49
3 stars
28
2 stars
30
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Cody J, Kimani, and Daniel, received high praise for their friendliness, helpfulness, and professionalism.
Membership Value
Many customers recommend the monthly membership for its value and convenience, noting it enhances their car wash experience.
Wash Quality
While most reviews highlight the effectiveness of the car wash, there are some complaints about damage to vehicles and inconsistent cleaning results.
Facility Condition
Some customers expressed concerns about the location's maintenance, including issues with vacuums and overall cleanliness.
Staff Responsiveness
Customers appreciated the staff's willingness to assist with issues, although there were complaints about management's handling of damage claims.
- JSJane SarphieNov 15, 20252.0I am a subscriber to zips Wash and generally appreciate the convenience of being able to zip in and zip out quickly. As a rideshare driver, I pride myself on keeping my vehicle clean. I showed up at the Bearden, location this morning, which Google said was open at 8 AM to clean up a mess in my Uber vehicle and I was informed that this location has new hours and does not open until 9 AM on Saturdays. Hopefully that is a seasonal change and they will be back to their usual 8 AM. Start time when the weather gets warm.
- FPFran PalinNov 5, 20255.0Kimani is the best car wash attendant I ever had! 😁
- BPBrandon ParkerNov 4, 20255.0Great service! I wash my. Are once a week with the subscription
- MMMoto MannyOct 24, 20255.0Every time I go there, it’s a great experience. I have five vehicles that they currently service and it’s just been fantastic. Today I met with the manager Kimani He really went out of his way to make sure that my account was billing correctly and was very attentive to not only my needs but everyone else that was at the car wash. They also provide clean towels and spray bottles, so you can detail your interior. The vacuums are incredibly powerful and easy to use. I highly recommend Zips Car Wash washes
- JIJulio IbanezOct 9, 20251.0Took our car through their wash on 9-21 and it came out with several long scratches starting on the passenger side door and ending with a crease on our rear panel. There's nothing custom about our car and we followed the attendants instructions upon entering. Quick edit: the attendant who helped us fill out the claim wldid great. This does not reflect on the staff. Just the management and up. We submitted the damage claim on site which they summarily denied and have since ignored requests for follow up. We have been longtime members (7+ years) of their service at other sites but will likely discontinue that as we look at other avenues to address this. Based on other reviews, we got off light. But if you have a larger vehicle (standard SUV even), avoid this location. Their wash feels narrower than most and they have a record of this lack of accountability apparently. UPDATE: Submitted a case through the link in response. They reiterated the denial, confidently stating that the damage was pre existing (it wasn't), without offering proof thereof. Will be canceling membership and pursuing other actions against this company.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer at the 5615 Kingston Pike location?
Zips Car Wash provides quick and convenient express car wash services including free self-service vacuums and detailing amenities at their 5615 Kingston Pike location in Knoxville, TN.
What are the operating hours of Zips Car Wash in Knoxville?
Zips Car Wash is open from 8:00 AM to 7:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays. Holiday hours may vary, with closures on certain holidays like Thanksgiving and Christmas.
Does Zips Car Wash in Knoxville accept cash payments?
No, Zips Car Wash is now cashless and accepts all major credit cards, debit cards, and Zips gift cards for payments.
What payment options are accepted at Zips Car Wash in Knoxville?
Zips Car Wash accepts American Express, Discover, Mastercard, and Visa credit and debit cards.
What is the benefit of the ZIPS UNLIMITED™ membership program at this location?
The ZIPS UNLIMITED™ membership program allows members to enjoy daily wash privileges at all Zips Car Wash locations, providing a great way to protect and maintain your vehicle regularly.
Are free vacuums included with every car wash at Zips Car Wash?
Yes, every car wash at Zips Car Wash includes access to free self-service vacuums for customer use.
Where is Zips Car Wash located in Knoxville, TN?
Zips Car Wash is located at 5615 Kingston Pike, Knoxville, TN, 37919, USA.
What nearby taxi services can customers use to reach Zips Car Wash on Kingston Pike?
Customers can use nearby taxi services such as Royal Taxi, On Time Taxi, and Knoxville World Class Taxi to easily travel to Zips Car Wash.
Are there any real estate agencies close to Zips Car Wash for customers interested in local property?
Yes, nearby real estate services include Gary Moss, Realtor; The Carter Group Brokered By EXP Realty; Erik Wiatr, Keller Williams Realty; Holli McCray Group; Nathan Nash l Keller Williams; Lea Bradley, Realty Executives Associates; David Butler, Commercial Realtor; and Keller Williams Realty - Eric Smith.
What other types of stores and services are near Zips Car Wash that customers might visit?
Nearby places include an assortment of shops and services like Apotheca CBD and cannabis dispensaries, Vintage Treasures & Books antique store, health and beauty salons like Hailey sparks Hair and Stretch Fusion spa, TALBOTS women's clothing store, and Sherwin-Williams Paint Store, offering customers a variety of options before or after their car wash visit.