Zips Car Wash

4.5
2000 reviews
Get DirectionsCallWebsite

Business Details

2935 Miller Place Way, Knoxville, TN
37924, United States
(865) 351-6654
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
2935 Miller Place Way, Knoxville, TN
37924, United States

Hours

Reviews

4.5
2,000 reviews
5 stars
1,629
4 stars
122
3 stars
77
2 stars
41
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist.

Service Quality

Mixed reviews on wash effectiveness; some customers reported unsatisfactory cleaning results and issues with equipment.

Membership Issues

Several customers expressed frustration with membership cancellation processes and unexpected charges.

Operational Efficiency

Customers noted long wait times and inefficiencies, particularly during busy periods.

Location Convenience

The business is appreciated for its multiple locations, making it convenient for customers.
  • SD
    Sam Davis
    4 days ago
    5.0
    Terrann and his guys at this location are awesome. They always go above and beyond. Super positive environment every time I come here.
  • KD
    Kim Dixon
    Oct 23, 2025
    5.0
    Very clean and efficient car wash with supplies on hand for you to finish your wash.
  • TT
    Terry Thompson
    Oct 18, 2025
    5.0
    I lost my earbud in the vacuum the gentleman whatever her name is Jim and his name big guy with glasses he helped me get it out of there pick up the vacuums off and let me get it out I really appreciate it back thank you Kyle
  • BB
    Blake Bain
    Oct 5, 2025
    1.0
    Once we came out of the car wash where we purchased the basic plus wash our rims and running boards were nasty. My wife had done dried half the car and once we showed the manager he said he would rewash the car. I said no because we had done dried it. He said we could use a rag and wipe them down. Never offered a free wash or a refund. Not good customer service and not really a good car wash .
  • MD
    Melissa Durko
    Oct 1, 2025
    1.0
    When I pull up to the automated kiosk, I don’t want to be accosted by employees here. The first time we came, the employee had no idea what she was doing on her iPad and she screwed up our order. The second time I tried to come back and give another chance, the employee was very socially awkward and told me how he hates his job. He then tried to guilt me when I told him I just wanted a basic wash. Both times I was told that if I get a basic wash, my car will not be clean. Why would a car wash sell a basic wash that won’t get your car clean? I was hoping to find a convenient way to wash my car once in a while, I considered the subscriptions but because of these negative interactions I have had with the staff members so far, I do not wish to even return here for a wash at all. Especially if they are going to try and guilt me into a more expensive wash by telling me that their basic wash will not clean things. This is ridiculous.
Read more reviews on Google

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash provide?

Zips Car Wash offers express car wash services, including free self-service vacuums and detailing amenities with every wash.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with adjusted holiday hours on specific dates.