Zips Car Wash

4.4
1063 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
106 Moss Grove Blvd, Knoxville, TN
37922, United States

Hours

Reviews

4.4
1,063 reviews
5 stars
783
4 stars
102
3 stars
55
2 stars
36
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and excellent service, particularly highlighting employees like Daniel, Matt, and Caden.

Service Quality

While some customers appreciated the thoroughness of the car wash, others reported issues with the wash quality and equipment, including malfunctioning vacuums and incomplete cleaning.

Membership Issues

Several reviews mentioned problems with membership pricing and billing, including unexpected charges and difficulties in redeeming promotional offers.

Wait Times

Customers expressed frustration with long wait times, particularly during busy periods, which affected their overall experience.
  • ET
    Elaine Touton
    3 days ago
    5.0
    On Thursday my grandson(19) & I (72) went to clean up his car (unbelievably dirty on inside!) He took his car mats out & put on pavement (at that point had decided we’d have to take home & soak in the bathtub & scrub all the gunk) Then here comes DANIEL asking if we’d like for him to spray the mats off! What??? Daniel was so friendly, and definitely aware, concerned about “customer service!” We need more Daniel’s in this world! The mats were spotless because YOU have an EXCEPTIONAL employee that CARES about people & his work ethics!! Thank you Daniel, I am overwhelmed by your kindness! You’re one in a million!
  • KN
    Kayla Noriega
    6 days ago
    5.0
    Ayyye Daniel is the man. He has awesome popping personality and wonderful customer service. He made me feel like we knew him for years. He is a stand up guy and I think he deserves to be recognized for that. Not many people have wonderful presentation when you go to places now days. But Daniel he is on it!!!! Wonderful experience. Thanks Daniel!!!!
  • PS
    Peggy & Bill Snodgrass
    6 days ago
    5.0
    Outstanding service. Levi was extremely helpful getting some bird droppings off the front of my vehicle and helping with my floor mats. Great experience
  • LC
    Lux AUTO CENTRE
    Jan 6, 2026
    5.0
    Been going to this location for a while- All vacs are in working condition, cleaning station is always refilled - do recommend this location.
  • ZH
    Zack Hulsey
    Jan 2, 2026
    1.0
    Went through and got the pro wash. After I drove out I noticed there was still dirt and bug splatters all over the car. The wash hardly did anything. I requested a refund and they said no.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers express car wash services, free self-service vacuums, and detailing amenities.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hour variations such as closing early at 5:00 PM on Christmas Eve and New Year's Eve, and it is closed on Thanksgiving and Christmas Day.