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Zips Car Wash

4.4
(1078 reviews)

Business Details

106 Moss Grove Blvd, Knoxville, TN
37922, United States
(865) 685-9867
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
106 Moss Grove Blvd, Knoxville, TN
37922, United States

Hours

Reviews

4.4
1,078 reviews
5 stars
796
4 stars
102
3 stars
55
2 stars
37
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Daniel received numerous accolades for his exceptional customer service, with many customers highlighting his kindness and willingness to help.

Cleanliness and Equipment

The car wash environment was generally praised for cleanliness, with working vacuums and cleaning supplies available, although some customers reported issues with tire shine and wash effectiveness.

Employee Performance

Several employees, including Matt and Levi, were recognized for their helpfulness and professionalism, contributing to positive customer experiences.

Service Issues

Some customers expressed dissatisfaction with service inconsistencies, including long wait times, upselling practices, and unresolved damage claims.
  • LW
    Lisa Woods
    4 days ago
    5.0
    Daniel was super nice and helpful! Made my day with a smile and great customer service. Didn't feel forced but natural. Need more ppl in the world like Daniel.
  • GM
    George Meade
    Feb 22, 2026
    5.0
    Quick in and out. Made use of the vacuums and cleaning supplies today. Ample cloths and cleaner. Very convenient.
  • MB
    Mackenzie Barker
    Feb 19, 2026
    5.0
    Daniel was great! Went out of his way to make sure I had everything I needed and also cleaned my floor mats for me and gave me free car fresheners! Fantastic customer service
  • KB
    Kim Butensky
    Feb 8, 2026
    5.0
    The day previous, I had to put my dog to sleep. I drove him up in the car and brought him back home to bury him. The following day I went to the car wash to remove dog hair, the smell everything about it. It was extremely emotional. As I pulled up, I met The employee, Daniel was offering to sell me a package. I truly wasn't in the mood and I told him my dog had just passed away and I just want to get the car washed. He was extremely kind and Polite. He expressed his feelings of remorse for my dog. He then proceeded to give me a card and an air freshener for inside the vehicle. It was something little, but it meant at the time so much. I am a long time zip's car wash from here on out.
  • JM
    jim MacMillan
    Jan 24, 2026
    1.0
    destroyed my vans roof paint on near mint 2007 van totaly scratched entire roofs paint and tire shine dosnt worm nor does wheel brite. i will be taking action for my damaged paint job shortly unless manager/ owner reaches out. Jim. look at my near mint paint they caused massive scratches on my entire roof !!!!

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