Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
1,055 reviews
5 stars
776
4 stars
102
3 stars
55
2 stars
36
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting employees like Daniel, Matt, and Caden.
Service Quality
While some customers reported excellent car wash results, others expressed dissatisfaction with the wash quality and the effectiveness of the vacuums.
Long Wait Times
Several reviews mentioned long wait times, with some customers leaving due to delays in service.
Membership Issues
Customers expressed frustration over membership services, including issues with billing, upselling, and the lack of promised pre-wash services.
Cleanliness and Maintenance
The cleanliness of the facility and the functionality of equipment were noted positively, but some customers reported issues with vacuum performance and maintenance.
- JBJohn BrooksNov 4, 20255.0Levi was very friendly and helpful and the carwash did an awesome job as always.
- MMMathewNov 3, 20251.0I was told I was getting the half off deal for two months but instead was charged full price. I went in to get this corrected and was instead given a number to call for a refund. Of course, that person said it had to be processed by another dept who then sent me an email saying the refund was denied because I missed a deadline. Basically lied to multiple times. I canceled and won't use them again, after this final month I was overcharged for.
- BPBriAnne PhillipsOct 19, 20251.0Vacuums didn’t work! Seemed pretty rough on my car. Took off a cap covering my license plate screws. I go to car washes all the time and it's never happened before. Also paid for tire shine and didn't see the wash do that. The light for that feature never turned on like the rest during my wash. I paid over $30 and couldn't complete the task of cleaning my car.
- TCTaylor CobbOct 17, 20255.0Wow! MATT & NOLAN are the best! They truly took care of me in every way possible. I’ve never experienced such amazing customer service. I was greeted with smiles and kindness & we all know that is super rare these days. I recommend this place over any car wash because of the men that took the best care of me AND my car has never sparkled so CLEAN!!!!
- HEHeather EmersonOct 13, 20255.0Some years back the cost of memberships went up. With that increase the service was to include a pre-wash from the car wash attendant. I have discovered that only seems to happen about half the time. I really appreciate when the attendant does pre-wash my car as I have to park outside, so my car really needs it. The car wash attendant on 10/5/25 at 1:20pm was excellent. He had a friendly demeanor even with there being quite a line up of cars. He took the time, and was efficient in thoroughly pre-washing every car before it fully entered the car wash. He is a fantastic example of excellent customer service. I rarely write reviews, but was so impressed that I wanted to take the time to acknowledge him. I wish I would have gotten his name. He is a tall,slender young gentleman with light brown curly hair and glasses. Please pass on my thanks to him.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash offers express car wash services, free self-service vacuums, and detailing amenities.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hour variations such as closing early at 5:00 PM on Christmas Eve and New Year's Eve, and it is closed on Thanksgiving and Christmas Day.
Where is Zips Car Wash located?
Zips Car Wash is located at 106 Moss Grove Blvd, Knoxville, TN 37922, USA.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash is cashless and accepts all major credit and debit cards, including American Express, Discover, MasterCard, Visa, and ZIPS gift cards.
What is the ZIPS UNLIMITED™ membership program?
The ZIPS UNLIMITED™ membership offers daily wash privileges at all Zips Car Wash locations, helping protect your investment with unlimited washes.
Can I use self-service vacuums at Zips Car Wash?
Yes, every wash at Zips Car Wash includes always-free self-service vacuums.
Is Zips Car Wash open on New Year's Day?
On New Year's Day, Zips Car Wash operates from 9:00 AM to 7:00 PM.
What grocery options are near Zips Car Wash?
ALDI USA, a grocery store and supermarket, is nearby and convenient for customers to shop before or after their car wash visit.
Are there any dining options close to Zips Car Wash?
Yes, Chuy's and Salsarita's Fresh Mexican Grill are nearby Mexican restaurants where customers can enjoy a meal before or after getting their car washed.
Where can I find mobile phone services near Zips Car Wash?
Verizon, Verizon Authorized Retailer — Cellular Sales, UScellular, and Cricket Wireless Authorized Retailer are nearby mobile phone stores and service providers accessible to customers visiting Zips Car Wash.