Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Many customers praised the friendly and helpful staff, highlighting specific employees like Kayden, Bryson, Gage, and Ally for their excellent service.
Wash Quality
There were numerous complaints about the quality of the car wash, with customers reporting that their vehicles were still dirty after the wash and expressing concerns about equipment maintenance.
Membership Experience
Some customers expressed dissatisfaction with the membership experience, citing issues with service quality and value for money, while others appreciated the convenience of the membership.
Equipment Issues
Several reviews mentioned problems with the car wash equipment, including ineffective vacuums and missing nozzles, impacting the overall wash experience.
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Tracy Clapp
2 days ago
5.0
Kayden helped me SO much. What a kind young man. My code wasn’t working, I was frustrated, he was working with my app- what kindness he showed. Wonderful employee!!
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Colby Henson
Feb 7, 2026
5.0
Great customer service!! Kayden went the extra mile to make sure my wash was perfect! Thanks for doing your job well!!
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Sn2chi
Feb 6, 2026
2.0
Sub par wash, sub par vacums.
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Kyle Hendricks
Feb 5, 2026
1.0
Took my brand new Toyota Tacoma today to get it washed from all of the snow. I so happen to check after I’m wiping it down that I have scratches all over my hood. I wouldn’t waste your time with Zips as their equipment is obviously poorly maintained and brutal on vehicles to begin with. You are better off going to Tidal Wave or Luxe right around the corner. Companies that actually care about the equipment they use and don’t thrash your vehicles. This is completely unacceptable.
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Erik Hadley
Jan 28, 2026
3.0
Just put two cars on a monthly plan today and used the halls location. First experience with the top tier wash was good but i will say more time needs to be taken at the entrance to pressure wash off BOTH sides of the vehicle and the wheel wheels if you are going to offer that service. Either do it correctly , or dont do it at all. We will see if i continue my plan on both cars in 30 days when i use a few of the other locations around town.