Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Knoxville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
770 reviews
5 stars
568
4 stars
81
3 stars
34
2 stars
24
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and professional, providing excellent customer service.
Efficiency
Many customers noted the quick service and efficiency of the staff, often completing oil changes in a timely manner.
Service Quality
While most reviews praised the quality of service, there were a few complaints regarding issues after service, such as oil leaks and incorrect tire pressure adjustments.
Transparency
Customers appreciated the transparency in communication, with staff explaining services without pressure to upsell.
- ASArshay StewartJan 6, 20265.0Service was extremely quick and informative! I appreciated that they told me what was needed and didn’t make me feel forced to get it! Ash was an amazing help!
- RPReynaldo PerezDec 29, 20255.0I love the way they are nice and work together
- JWJanice WhiteDec 24, 20255.0Oil change Professional Courteous
- CLCynthia LaresDec 20, 20255.0Kenya answered my call initially and she was so sweet and informative. She could tell I was battling sickness but I told her I needed to get the oil change fast. She graciously offered me a coupon not knowing I had to drop serious money on medicine and treatments for a new recent life changing diagnosis. I got there and Michael was tending to me with such care and let me know what I already knew, the transmission needed some help. He also graciously offered me a discount to allow me to be able to put gas for the next two weeks. Everyone was kind, swift, and truly left a wonderful impression. So thankful for the team that received and helped me through this time.
- RBRyan ButlerDec 9, 20251.0experiences I’ve ever had at this Valvoline. I paid over $300 for an oil and transmission service. After driving home, my car immediately started having issues that it did not have before. When I checked underneath the vehicle, I found fresh oil leaking everywhere, and it looks like the oil filter was never replaced or installed correctly. Since that visit, my car has been: • Slipping gears • Struggling at low RPMs • Now leaking transmission fluid as well This has caused me a major inconvenience, and now I’m waiting on Valvoline corporate to fix the situation and take responsibility for the damage and the unsafe condition the service created. I will update this review depending on how they handle it.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Knoxville?
It is located at 102 Cedar Lane, Knoxville, TN 37918.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The location is open Monday through Friday from 7:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on Sundays?
Yes, it is open on Sundays from 8:30 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive service at this location.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Will Valvoline Instant Oil Change be closed on major holidays?
Yes, the location will be closed on November 27, 2025, and December 25, 2025 for the holidays.
Which nearby restaurants can I visit before or after my oil change at Valvoline on Cedar Lane?
You can enjoy meals at nearby places like Sonic Drive-In, Fullservice BBQ, El Ranchero Express, Afghan Cuisine Knoxville, Monterrey Mexican Restaurant, and Applebee's Grill + Bar.
What gas stations are close to Valvoline Instant Oil Change for convenient fueling?
Nearby gas stations include Delta Express, Shell Gas Station, MAPCO, Casey's, Pilot Travel Centers, KenJo Markets, and Mobil, offering convenient options for fueling your vehicle.
Are there any other automotive or repair services near Valvoline Instant Oil Change on Cedar Lane?
Yes, you can find related services nearby such as other oil change stations, automotive repair shops, and auto parts stores like MAPCO and Mobil for additional vehicle needs.