Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Knoxville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
7500 Asheville Highway, Knoxville, TN
37924, United States
Hours
Reviews
4.6
323 reviews
5 stars
275
4 stars
16
3 stars
9
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees are consistently praised for their professionalism, friendliness, and efficiency in handling customer needs.
Speed of Service
Many customers noted the quick turnaround time for services, often being in and out in under 30 minutes.
Cleanliness and Organization
The facility is reported to be clean and well-organized, contributing to a positive customer experience.
Honesty and Transparency
Customers appreciate the honest communication regarding services needed without pressure to upsell.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding service quality and pricing.
- M1Michael Jesenick (Data Tech 11)Dec 31, 20255.0Great service quick 👏 Found a coupon on Google Maps. Very quick and friendly service with attention to the details. They communicate with each other in live time to make sure the job is done right ✅️. They are also conveniently located in my area making it easy to get in and out.
- JWJoe WalkerDec 30, 20255.0Been coming here for over 3 years now. Nothing but great experiences! They're so nice and don't waste any time. Also, I don't ever feel pressured to spend more like other places. They do charge a little bit more than other businesses, however, it's well worth the extra few dollars as I'm in-out and right back to work. 5 stars!! To save money- always check their promos and coupon codes before visiting. I've saved a lot over the years having them scan coupons.
- AMalysa mendesDec 28, 20255.0Fantastic customer service, really friendly and knowledgeable asst manager we chatted with. Will definitely return!
- NDN DawnDec 23, 20251.0Shame on the Store Manager, Shame on the District and regional manager. Was going to have some services done til I seen cars lined up. I went in to ask how long the wait is, 1 to 2 hours. Wow! I ask why. “We only have 3 working today”. I ask for the store manager, he is out for 3 weeks want be back til after the new year. That’s awful Upper Management will leave there employees like this. What’s worse customers don’t get the service they should. They are driving off/away. Losing customers, losing revenue, Losing business, Losing return customers,etc. I feel like the regional and district managers should take a big long hard look to fix this problem because this is not the first time this store has been backed up like this and shorthanded. Seems like the store manager is never there nor cares about customer service and the employees.
- KJKaitlyn JohnsonDec 19, 20255.0Vincent and his team kept me informed and gave me the best experience! I was able to get in and out in a reasonable amount of time while feeling fully confident in the work they did!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Knoxville offer?
Valvoline Instant Oil Change in Knoxville provides quick, 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance including auto repair, oil lube & filter service, car battery replacement, and auto air conditioning service.
Where is Valvoline Instant Oil Change located in Knoxville?
Valvoline Instant Oil Change is located at 7500 Asheville Highway, Knoxville, TN 37924, United States.
What are the operating hours of Valvoline Instant Oil Change on weekends?
On Saturdays, Valvoline Instant Oil Change is open from 8:00 AM to 4:30 PM, and on Sundays, business hours are from 11:00 AM to 3:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, Valvoline Instant Oil Change does not require appointments; customers can walk in for service.
What payment methods are accepted at Valvoline Instant Oil Change?
Valvoline Instant Oil Change accepts debit cards, credit cards, and mobile NFC payments for customer convenience.
When did the Knoxville Valvoline Instant Oil Change location open?
The Knoxville Valvoline Instant Oil Change location opened on June 14, 2021.
Is Valvoline Instant Oil Change closed on any major holidays?
Yes, Valvoline Instant Oil Change is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Which nearby gas station can customers visit near Valvoline Instant Oil Change on Asheville Highway?
Customers can visit Food City Gas 'N Go, a nearby gas station located close to Valvoline Instant Oil Change on Asheville Highway.
Are there other oil change or automotive service providers near Valvoline Instant Oil Change?
Yes, nearby automotive service options include Pennzoil and FAST LUBE - Asheville Hwy, offering additional oil change and automotive repair services.
What local amenities are available near Valvoline Instant Oil Change for customers to visit?
Nearby amenities include Food City supermarket for shopping, Bake My Day bakery for fresh treats, and First Peoples Bank for financial services, all conveniently close to Valvoline Instant Oil Change.