Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Knoxville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
146 reviews
5 stars
130
4 stars
7
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, professional, and attentive, providing excellent customer service.
Efficiency
Customers frequently mention quick service times, often completing oil changes in under 20 minutes.
Knowledgeable Staff
Employees are noted for their knowledge and ability to explain services without being pushy about upselling.
Overall Satisfaction
Many customers express high satisfaction with their experiences, often returning for future services.
Pricing Concerns
Some reviews mention that prices can be high, particularly for add-ons compared to purchasing parts elsewhere.
- DHDavid HartmanJan 3, 20265.0Your team on Chapman highway is always very friendly, professional and efficient without being to busy to interact and explain things. They do a good job of informing me of sales and services that you provide and are not high pressure about any of it. Thanks team! Great job
- KMKaren medleyDec 30, 20251.0I sent a complaint when I saw the bill. First Cycle didn't give an option for A receipt or email. Now I know why! First it was stated 6 quarts of oil and I was billed 6.95 for extra p!ease refund with tax. they never checked any fluids and it was billed as topped off,neverhappened. I asked for tire pressures and he said we were getting ready to do that but it never happened. He did reset the oil reminder and provide a window sticker. ThE Merchants location always checked lights and blinkers and wipers and states what they are doing like the oil filter air filter etc. So in a nutshell I was not pleased as I am single and trust that Valvo line is always doing right and helping me but I was not happy this visit. This was a speed visit like how fast can we change the oil and push them out!
- KAKimberly AllenDec 26, 20255.0Cyle took amazing care of me and my car! Can’t speak higher of him!
- TJTim JacobsDec 24, 20255.0Very friendly. Took care of the oil change in a quick, professional manner.
- THTim HeirdDec 8, 20255.0Fantastic...best oil change I've ever had...Cyle and the group are personable, inform you well on your options, did great work and will get my business in the future!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, 15-minute oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Knoxville.
Where is Valvoline Instant Oil Change located in Knoxville?
Valvoline Instant Oil Change is located at 7620 Chapman Hwy, Knoxville, TN 37920, USA.
What are the operating hours of Valvoline Instant Oil Change?
The location is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments for services?
No, Valvoline Instant Oil Change does not require appointments; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When did this Valvoline Instant Oil Change location open?
This location opened on April 20, 2024.
Is Valvoline Instant Oil Change open on major holidays?
Valvoline Instant Oil Change is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What coffee shops are near Valvoline Instant Oil Change for customers wanting a drink before or after their vehicle service?
Customers can visit Dutch Bros Coffee near the location for coffee or smoothies, or Dunkin' Donuts for coffee and donuts.
Are there any nearby restaurants for a quick meal around Valvoline Instant Oil Change?
Yes, Salsarita’s Fresh Mexican Grill, Freddy's Frozen Custard & Steakburgers, Firehouse Subs, and IHOP are nearby options for customers to enjoy before or after their visit.
What medical facilities are located near Valvoline Instant Oil Change in case customers need healthcare services?
Nearby medical facilities include Covenant Health Diagnostics - South, Fort Sanders Women's Specialists - South Knoxville, Knoxville Heart Group - South Knoxville, and Covenant Health Urgent Care - South Knoxville.