Brand Certified
The Sound Factory
4.2(420 reviews)
Certified by The Sound Factory • Mar 01, 2026
Business Details
4130 Clinton State Rte, Knoxville, TN
37912, United States
Certified by The Sound Factory • Mar 01, 2026
(865) 689-4255
Certified by The Sound Factory • Mar 01, 2026
http://www.soundfactoryonline.com
Certified by The Sound Factory • Mar 01, 2026
About
Certified by The Sound Factory • Mar 01, 2026
Auto CustomizationAuto Window Tinting ServiceCar Stereo Store
Our team has a combined experience of over 120 years. We love music, cars, motorcycles, boats, UTV's, and customizing them all.
Location
Certified by The Sound Factory • Mar 01, 2026
Hours
Certified by The Sound Factory • Mar 01, 2026
Reviews
4.2
420 reviews
5 stars
307
4 stars
35
3 stars
10
2 stars
9
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some customers praised the staff for being friendly and helpful, while others reported rudeness and poor communication.
Installation Quality
Installation quality is inconsistent; while some customers were satisfied with their audio and tint installations, others reported issues such as improper installations and missing components.
Pricing Concerns
Customers expressed concerns about pricing, with some feeling overcharged for services and parts, while others found the prices reasonable for the quality of work.
Timeliness
Timeliness of service varied; some customers appreciated quick turnarounds, while others experienced delays and scheduling issues.
Product Quality
Quality of products and installations received mixed feedback; some customers were pleased with their audio systems and tint, while others reported issues with equipment failure shortly after installation.
- GBGarland BerkeleyFeb 21, 20264.0Its a well run shop with nice people working.my stereo was installed in a very short time.
- BEbrian ernstFeb 20, 20265.0Took truck in to get alternator noise taken care of with speakers and radio with amplifier. First time they didn't fix it still could hear it. They said to come back and next tech I talked to explained in detail what it was I had old radio with cigarette lighter hook up to play phone through radio. It was the issue the whole time. Didn't remember his name but he knew his stuff, and got it installed after work didn't take him long at all. Then he even fix power wire to amp. Sales guy showed me way radio works and everything. Definitely made first experience go away with second experience. After messing with radio and sound actually had to turned it down. Sounds awesome, definitely recommend this place. Coming back for subwoofer eventually and camera.
- KHKeitra HawnJan 16, 20261.0My husband and I spent about 2,000 replacing existing blown speakers. We bought a decent package to have my car sound really good without additional add ons. I really try to give understanding, stuff happens.... but it was very shortly after new install that my right front speaker blew in my car, after they said I should be able to pump these speakers! Mind you, I have not actually ever gotten the system to full volume. So I brought it to them, they replaced my speaker, and well, it was shortly after that it seems my left speaker is toast now,.... I have given grace into making sure I was wrong. But I bought a new home sound system. 300 bucks.......???? I am so confused as to why my home system sounds better!
- R2rollin 2018Jan 13, 20265.0I hate writing reviews, but I had to give them a shout out. Fast as hell, and it works great. They were kind and quick what more could you ask for. Definitely will be back when it's time to upgrade my speakers.
- SWScorned WomanDec 9, 20255.0They tinted the windows on my 2004 Dodge Ram 1500 back in 2007 and did a good job! If i needed window tinting again i would go back. I've had so many cars since then.
Frequently Asked Questions About The Sound Factory
What services does The Sound Factory offer?
The Sound Factory specializes in auto customization, auto window tinting, and car stereo installation services.
Where is The Sound Factory located?
The Sound Factory is located at 4130 Clinton State Rte, Knoxville, TN 37912, USA.
What are the business hours for The Sound Factory?
The Sound Factory is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I contact The Sound Factory?
You can contact The Sound Factory by phone at +1 865-689-4255 or via email at soundfactoryknoxville@gmail.com.
Since when has The Sound Factory been in business?
The Sound Factory has been serving customers since 2010 with over 120 years of combined team experience.
Does The Sound Factory have an online presence?
Yes, you can visit their website at http://www.soundfactoryonline.com and their reservation site at https://soundfactoryknoxvi.wixsite.com/website. They also have a Facebook page named Sound-Factory-Warehouse-338217112590.
What type of vehicles does The Sound Factory customize?
The team customizes cars, motorcycles, boats, and UTVs, reflecting their passion for music and various vehicle types.
Are there any auto dealers near The Sound Factory?
Yes, nearby auto dealers include Lance Cunningham Ford, Gary Yeomans Ford Knoxville Service, Car Credit, Knoxville Auto Brokers, Inc., Just Auto and Leasing, Ford, and Reeder Chevrolet, offering a range of new and used vehicles.
Where can I get auto body repair services near The Sound Factory?
Nearby auto body shops include Gary Yeomans Ford Knoxville Collision Center, CARSTAR Reeder Collision Center, Lance Cunningham Ford, and Gary Yeomans Ford Knoxville Service for quality repair and restoration.
What other automotive services are available close to The Sound Factory?
Additional services near The Sound Factory include auto detailing at Your Place Auto Detail, automotive repair at C C Used Cars and Lee's Specialtee, and tire services at Northern Tool + Equipment.
Brand Certified Facts from The Sound Factory
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Certified March 01, 2026Yext Knowledge Graph
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