Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Kat, Saul, and Scott.
Product Availability
Several reviews mentioned issues with product availability, particularly regarding specific rim sizes and types, leading to customer dissatisfaction.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was overpriced or misleading.
Communication Issues
There were complaints about poor communication, including delays in responses and lack of follow-up on orders.
Installation Experience
Many customers reported positive experiences with the installation process, noting efficiency and professionalism from the technicians.
TO
tattooed ox
1 day ago
5.0
They r very good got me some tires in my budget and took care of me and made sure they fit my truck i would recommend them to any one who needs tires
TM
thedifrent1 matrix
6 days ago
5.0
Kat from Rent a wheel had a very friendly customer service and explained things well. She also got me in and out in the timeline I allotted for tires
EM
Eric Mitchell
Nov 12, 2025
5.0
Kat and Nate were awesome and very helpful with my service I highly recommend RAW TIRES in Knoxville on Broadway
BB
Brandon Brunett
Oct 24, 2025
5.0
I did business with them recently. Nate and Kat to be specific. They let me call them text them and bug them and for a week and a half straight. Changing my mind 5 times like I always do. They were patient, positive, and encouraging. Extremely helpful and had super fast responses. I am extremely greatful for their help and time. I highly recommend them and will use them for all future wheels purchases for sure.
ST
Silverbolt24 taekwondokid24
Sep 12, 2025
5.0
Kat was very friendly and worked with my payment options. If you need new tires and are on a budget, please go see kat at Raw Wheels.
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the Rent-To-Own program at RAW Wheels & Tires work?
The program offers flexible payment options including a 9-Month Early Purchase option and an 82-week Rent-To-Own plan with discounts for early payoff. You can apply online for pre-approval.
What factors influence the cost of wheels and tires at RAW Wheels & Tires?
Pricing depends on size and finish, with competitive cash prices and flexible payment plans available to suit your budget.
Can I rent or purchase only one tire or wheel?
Yes, you can buy or Rent-To-Own just one tire or wheel, or as many as you need. The store offers a variety of tires and wheels for different vehicle types.
What documents are required to qualify for the Rent-To-Own program?
You need proof of employment, vehicle insurance, registration, driver’s license, proof of address, and five references to open an agreement.
How does the referral program at RAW Wheels & Tires benefit customers?
You earn $50 toward your account for every friend who becomes a customer and opens a Rent-To-Own agreement. There is no limit to how many friends you can refer.
What are the store hours for RAW Wheels & Tires in Knoxville?
The store is open Monday to Friday from 10:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
How can I contact RAW Wheels & Tires?
You can call them at +1 865-549-5743, visit their website at https://rentawheel.com, or email customerservice@rentawheel.com for inquiries.
Is there a convenient gas station near RAW Wheels & Tires for customers filling up before or after their visit?
Yes, Pilot Convenience Store and Casey's gas stations are nearby, providing easy fuel and convenience store services for customers.
What nearby automotive service providers can customers visit in addition to RAW Wheels & Tires?
Nearby you will find Rent A Tire and Budget Brakes for automotive repair and wheel services, useful for customers seeking complementary vehicle services.
Are there any local eateries near RAW Wheels & Tires for a meal before or after shopping?
Yes, nearby options include Tienda Hispana Martina and Taqueria La Herradura, offering specialty groceries and Mexican cuisine for a convenient dining experience.