Brand Certified
Pilot Travel Center
4.2(2223 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
800 Watt Rd, Knoxville, TN
37932, United States
Certified by Pilot Travel Center • Mar 01, 2026
(865) 531-7400
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Knoxville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
4.2
2,223 reviews
5 stars
1,175
4 stars
582
3 stars
269
2 stars
70
1 star
127
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the facility, including restrooms and showers.
Customer Service
Feedback on customer service was mixed; while some employees were noted for their friendliness, others were described as rude or unhelpful.
Food Quality
The food options received positive remarks, particularly the hot meals and snacks available, although there were some complaints about food quality and cleanliness.
Parking Issues
Several reviews highlighted issues with parking availability and the management of reserved spots, leading to frustration among truck drivers.
Communication Problems
Customers expressed frustration over difficulties in reaching the location by phone and issues with staff responsiveness.
- RMRoss McAvoy2 days ago4.0Staff was friendly and facilities were nice but could have been cleaner. Appeared to be newer building and there was a large selection of items.
- MSMichael bath srJan 13, 20265.0Clean showers and good food large selection of snacks good prices
- EWEric WhitingJan 2, 20265.0Definitely a five-star in my book. The renovation that they did was absolutely phenomenal and the showers are just absolutely fantastic.
- DBDarrell BienfangDec 15, 20254.0nice new look from flying j that had been here forever
- JNJoshua NicholsonDec 10, 20251.0Disgusting behavior from the GM there. Pilot says you can overnight park but stay there more than 3 days and they say and I quote "we dont want your kind here". He should either be fired or transferred. If pilot says they're for their customer then how do you allow such a disgusting person run it. When asked for clarification on the matter the GM said that Homeless people are trash (we aren't homeless). He also said that Pilot doesnt make the rules he does and that he'd happily call the cops on anyone sleeping in their vehicle. Will never be going back there and I encourage everyone to avoid there because if youre not up to this egotistical GMs standards he thinks youre trash. Most employees are very nice and respectful but it seems the rot is at the top.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
Brand Certified Facts from Pilot Travel Center
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Certified March 01, 2026Yext Knowledge Graph
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