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Pilot Travel Center

4.1
(1609 reviews)

Business Details

314 Lovell Rd, Knoxville, TN
37934, United States
(865) 966-0445
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Knoxville, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
314 Lovell Rd, Knoxville, TN
37934, United States

Hours

Reviews

4.1
1,609 reviews
5 stars
848
4 stars
373
3 stars
198
2 stars
61
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for rudeness and poor communication.

Cleanliness

Inconsistent cleanliness reported; some customers found the bathrooms and showers clean, while others described them as dirty and poorly maintained.

Parking Issues

Frequent complaints about parking availability and the inefficacy of reserved parking, with many drivers expressing frustration over not being able to find spots.

Fueling Experience

Customers reported slow diesel pumps and issues with fuel quality, leading to dissatisfaction with the fueling process.

Facilities

Facilities like showers and restrooms are often mentioned, with some customers appreciating their availability while others noted they were not properly cleaned or maintained.
  • LF
    Lindsey Furgason
    6 days ago
    1.0
    Been trying to take 1500 from us. Got declined on our end. They now took $1200. Cannot get through to them or the head office. So can’t talk to someone about this. We are out $1200. We are not in Tennessee. We are in Canada. Such bullshit. Unbelievable.
  • RC
    Raj Chahal
    Nov 28, 2025
    5.0
    Beer 🍺 mildi aa 👍
  • AS
    Alex Sultanaev
    Nov 10, 2025
    1.0
    Louis that worked the night shift shouldn't work with people... zero communication skills seemed like he didn't wanna be here... Asked for milk for my coffee he just turned around and left... thought he went to get some more but he was just chilling... rude and lazy employee, the lady on the other hand was very pleasant, yelled welcome from across the floor while Louis was next to me and didn't say a word
  • JD
    John Doe
    Oct 14, 2025
    1.0
    What happened to the water pressure in the showers? Shower 1 is always terrible, now they all seem to have very little water pressure
  • BW
    Borys Wowczuk
    Sep 27, 2025
    1.0
    Very horrible, horrible customer service and it’s very dirty

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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