Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Knoxville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,607 reviews
5 stars
847
4 stars
372
3 stars
198
2 stars
61
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for rudeness and unprofessional behavior.
Cleanliness
Inconsistent cleanliness reported; some customers found bathrooms and showers clean, while others described them as dirty and poorly maintained.
Parking Issues
Frequent complaints about parking availability and the inefficacy of reserved parking; many customers were turned away despite reservations.
Fueling Experience
Customers reported slow diesel pumps and issues with fuel quality, leading to dissatisfaction.
Shower Availability
Significant complaints about the availability and cleanliness of showers, with reports of them being closed or unclean.
- ASAlex SultanaevNov 10, 20251.0Louis that worked the night shift shouldn't work with people... zero communication skills seemed like he didn't wanna be here... Asked for milk for my coffee he just turned around and left... thought he went to get some more but he was just chilling... rude and lazy employee, the lady on the other hand was very pleasant, yelled welcome from across the floor while Louis was next to me and didn't say a word
- JDJohn DoeOct 14, 20251.0What happened to the water pressure in the showers? Shower 1 is always terrible, now they all seem to have very little water pressure
- BWBorys WowczukSep 27, 20251.0Very horrible, horrible customer service and it’s very dirty
- ETEric ThurberSep 8, 20255.0Excellent service friendly employees
- NBNa BeeAug 16, 20251.0Extremely tight!!!!!! I was stuck there for 40 minutes inching my rig through the tight space and unattended trucks in the way. Satellite images will prove my point. Do not go there if you are very long and/or you can’t make deep angles!!!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does the Pilot Travel Center in Knoxville, TN offer?
Pilot Travel Center offers gasoline, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh food options, snacks, drinks, and clean restrooms.
What are the operating hours of the Pilot Travel Center at 314 Lovell Rd, Knoxville?
The Pilot Travel Center is open 24 hours a day, 7 days a week, including holidays.
Are showers available at this Pilot Travel Center location?
Showers are available and can be reserved; please contact the store directly for availability and pricing details.
Does this location offer overnight parking for trucks and RVs?
Yes, overnight parking is available, though specific rules may vary by location; we recommend contacting the store directly for details.
What payment methods are accepted at this Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Does the Knoxville Pilot Travel Center have CAT scales for trucks?
Yes, all Pilot Travel Center locations, including this one, have CAT scales.
Are there dining options near the Pilot Travel Center on Lovell Road?
Yes, nearby dining options include Wendy's, IHOP, McDonald's, Wings Etc., Taco Bell, Arby's, and Shoney's, providing a variety of fast food and restaurant choices.
What nearby services can truck drivers access when visiting the Pilot Travel Center?
Nearby services include CAT Scale for truck weighing, Turkey Creek Tinting for auto glass and window tinting, and PureMagic Carwash for vehicle cleaning and detailing.
Are there nearby accommodations for travelers near the Pilot Travel Center?
Yes, travelers can stay at hotels nearby such as Tru by Hilton Knoxville West Turkey Creek and Aloft Knoxville West located on Lovell Road.
How can customers use the Pilot app for services at this location?
The Pilot app allows customers to reserve parking, purchase eGift Cards, find career opportunities, order food, and get daily offers to save money on the road.