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Pilot Travel Center

4.2
(2673 reviews)

Business Details

7210 Strawberry Plains Pike, Knoxville, TN
37914, United States
(865) 544-1067
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Knoxville, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
7210 Strawberry Plains Pike, Knoxville, TN
37914, United States

Hours

Reviews

4.2
2,673 reviews
5 stars
1,388
4 stars
714
3 stars
333
2 stars
90
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted exceptional customer service, particularly praising staff members like Meredith and Antonio for their helpfulness and friendliness.

Cleanliness

The store and restrooms received positive remarks for cleanliness, with specific mentions of well-maintained showers and bathrooms.

Parking Issues

Numerous complaints were made regarding parking availability, particularly concerning reserved spots being occupied by non-paying vehicles.

Food Quality

While some customers enjoyed the food options, there were consistent complaints about food availability and quality, especially at the Subway.

Staff Attitude

Several reviews noted negative experiences with staff attitudes, particularly at the Subway, where some employees were described as rude or unhelpful.
  • AH
    Andy Holder
    2 days ago
    1.0
    If I could leave 0 stars I would. I live right by this store and never go and was reminded why tonight. Nothing is stocked everything is empty. Nasty people. I left still pissed that I gave it a try
  • LH
    Liam Hayes
    6 days ago
    5.0
    Nice stop!
  • TQ
    Trikiya Quriaee
    Feb 15, 2026
    2.0
    Nice store but over $5 for one slice of pizza is INSANE!
  • CL
    C -Lo
    Feb 10, 2026
    4.0
    Fueling gets congested, parking can be fun or challenging depending on your level of dedication. Cantina amigo worth the 500 steps to get great food. They have beer at this pilot.
  • MD
    Marcus Delaney
    Jan 29, 2026
    3.0
    Clean enough, easy access, and quick in-and-out most days. Nothing exceptional, nothing problematic. Does what a gas station should, which is sometimes all you need.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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