Brand Certified
Pilot Travel Center
4.2(2673 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
7210 Strawberry Plains Pike, Knoxville, TN
37914, United States
Certified by Pilot Travel Center • Mar 01, 2026
(865) 544-1067
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Knoxville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
4.2
2,673 reviews
5 stars
1,388
4 stars
714
3 stars
333
2 stars
90
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted exceptional customer service, particularly praising staff members like Meredith and Antonio for their helpfulness and friendliness.
Cleanliness
The store and restrooms received positive remarks for cleanliness, with specific mentions of well-maintained showers and bathrooms.
Parking Issues
Numerous complaints were made regarding parking availability, particularly concerning reserved spots being occupied by non-paying vehicles.
Food Quality
While some customers enjoyed the food options, there were consistent complaints about food availability and quality, especially at the Subway.
Staff Attitude
Several reviews noted negative experiences with staff attitudes, particularly at the Subway, where some employees were described as rude or unhelpful.
- AHAndy Holder2 days ago1.0If I could leave 0 stars I would. I live right by this store and never go and was reminded why tonight. Nothing is stocked everything is empty. Nasty people. I left still pissed that I gave it a try
- LHLiam Hayes6 days ago5.0Nice stop!
- TQTrikiya QuriaeeFeb 15, 20262.0Nice store but over $5 for one slice of pizza is INSANE!
- CLC -LoFeb 10, 20264.0Fueling gets congested, parking can be fun or challenging depending on your level of dedication. Cantina amigo worth the 500 steps to get great food. They have beer at this pilot.
- MDMarcus DelaneyJan 29, 20263.0Clean enough, easy access, and quick in-and-out most days. Nothing exceptional, nothing problematic. Does what a gas station should, which is sometimes all you need.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
Brand Certified Facts from Pilot Travel Center
Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website