Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Knoxville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,668 reviews
5 stars
1,387
4 stars
713
3 stars
332
2 stars
89
1 star
147
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendly and helpful staff, there were several reports of rude or unhelpful employees, particularly at the Subway.
Cleanliness
The facility, including restrooms and showers, received positive feedback for being clean and well-maintained.
Parking Issues
Numerous complaints were made about the lack of available parking, especially for reserved spots, leading to frustration among truck drivers.
Food Quality
Customers enjoyed the food options available, particularly the local baked goods, but there were complaints about inconsistent food availability and quality.
Customer Service
Mixed reviews on customer service, with some praising individual employees while others reported poor service and long wait times.
- DDdwillissrDec 26, 20255.0Antonio you did it!!! You are amazing!!! The level of customer service, kindness, and support was top notch!!! You went out of your way to help me like noone else would've. Thank and may the Lord Jesus lead you to the Promise Land. Bless you!!! I wish your helpful spirit never be obliterated!!! Great job!!! 👍🏿👏🏿
- RDRoss DrennonDec 19, 20252.0Parking ok but many park in no parking area causing issues where you cannot pull out in the morning and they block the exit ways
- DBDianne BlackburnDec 11, 20254.0Gas is a good price - very competitive. The store has a good selection. It is clean and staff is pleasant. The Women's bathroom smelled newly cleaned and was pretty clean. That's always a plus! Prices for snack food is high - fairly typical of gas station fare. Overall - it was a pleasant stop.
- RSRed SnowDec 10, 20251.0Had some psycho old lady screaming at me for parking longer than an hour. Yelling about time limits... ive drove for 6 years and never been treated this way at a pilot flying j. She didn't even bother starting out nice. Just shrieking from the start at anyone who would listen. I think she's a manager or something? Thats shocking behavior..l
- MHMARK HATTENDec 4, 20251.0Again another Pilot/Flying J that does not care about drivers that prepay for reserved parking They just let anyone park in a reserved spot and they do not patrol the area If more stores started patrolling on a regular basis the bad drivers would get the hint don't park unless you pay especially if you put up signs about towing or either pay for security to patrol
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Knoxville, TN offer for professional drivers?
Pilot Travel Center provides overnight parking, reservable showers, laundry, Wi-Fi, diesel and gasoline fuels, DEF, and more amenities for professional drivers.
Are showers available at this Pilot Travel Center location?
Showers availability varies by location; you can find locations that offer showers using the store locator tool at https://locations.pilotflyingj.com/search .
What are the operating hours of the Pilot Travel Center in Knoxville?
The Knoxville location is open 24 hours a day, 7 days a week, including holidays with regular hours.
Which payment methods are accepted at Pilot Travel Center?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Does this location have CAT scales available?
Yes, all Pilot Travel Center locations, including the Knoxville one, have CAT scales for truck drivers.
Can I order food online for pickup at Pilot Travel Center?
Yes, you can order food online for pickup through their menu available at https://order.pilotflyingj.com/location/219/menu.
What nearby food options are available close to Pilot Travel Center in Knoxville?
Nearby food options include Cinnabon bakery, Subway sandwich shop, Taco Bell, Burger King, Krystal, KFC, Arby's, Puleo's Grille, Cracker Barrel Old Country Store, and Shagbark Barbecue Company.
Are there hotels near Pilot Travel Center for travelers needing accommodation?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott Knoxville East, La Quinta Inn and Suites, Best Western Plus Strawberry Inn & Suites, Comfort Suites East, Motel 6, and Americas Best Value Inn Knoxville East.
What nearby services can I access besides food and fuel near Pilot Travel Center?
Nearby services include Blue Rhino Propane Exchange, Western Union money transfer, Redbox rental kiosks, UrgentCare Travel Clinic, and Thermo King of Knoxville automotive repair.
How can I reserve parking or showers at Pilot Travel Center?
You can reserve parking and showers by using the Pilot app or visiting https://pilotcompany.com/park, which offers reservation capabilities.