Business Details
About
Auto Repair Shop
Location
Hours
Reviews
4.5
213 reviews
5 stars
172
4 stars
16
3 stars3
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff friendly and helpful, while others reported rudeness and unprofessional behavior.
Quality of Work
Several customers praised the quality of repairs and alignments, but there were serious complaints about poor workmanship leading to further vehicle issues.
Responsibility
Multiple reviews highlighted a lack of accountability for vehicle damage while in their care, with customers feeling their concerns were dismissed.
Timeliness
Many customers appreciated the quick service and ability to get vehicles in and out promptly.
Pricing
Pricing is seen as reasonable by some, but others felt it was overpriced compared to competitors, especially after recent price increases.
- JWjoseph wiley3 days ago5.0Talk to Corey and tell him Joe sent you love this place. These guys are real mechanics. Took great care of me now if you want to know the rest of the story I ended up going to Petes thinking possibly I had a bent rear axle because I was dumb enough to take it to Pep Boys and have them do an alignment and they told me my rear axle was off, took it to my regular mechanic. He checked out the mechanics of my rear end and said nothing was mechanically wrong and suggested that I take it to Petes who specializes in frames and Alignment guess what there’s nothing wrong with my rear end. It’s just Pep Boys doesn’t know how to align a truck on top of that Costco put new tires on my vehicle and the TPMS sensor on one of my tires would not communicate took it back to Costco and they said everything was fine just to wait it would start working which it never did Corey noticed this and asked what was wrong with it before I left.. He checked out all my TPS sensors and realized Costco had programmed it wrong and would not take a dime from me to fix it. If you’re looking for a fancy corporate shop full of people who don’t know what the hell they’re doing take it somewhere else if you a good local business, who ain’t gonna rip you off, take it here enough said
- ESEli SealyNov 7, 20255.0These guys are great. They really do go above and beyond to make sure their work is correct. Mountains of integrity, real craftsmanship. I wish every alignment shop could be as good as they are
- APAkron PorterOct 27, 20251.0One of the worst places to do business! do not go to this place, if I were you!!! They will park your car on the side of the street and let it get hit by another vehicle! and we will refuse to take responsibility for it!!!after you have left the car in their position!!!!!! My nephew had this experience with them after taking his brand new Camaro SS to them, and they completely destroy the under curtains of it!!! and then on top of it, they left it, parked on the side of the street and let it get hit by another vehicle and refused to take responsibility!!!! I highly recommend going to another professional*
- MGMike GreeneOct 7, 20255.0Brought our car in to have a wheel lug stud replaced. This car requires a bit more work to replace the stud than some cars. I had a scheduled appointment, the shop was ready to work on my car when I arrived. I enjoyed my walk to Broadway for a coffee and before I was done my car was ready to go. Pete's Alignment was very professional all around and I had a good experience getting our car repaired there. Give them a call if your car needs service!
- LLLoganOct 1, 20255.0Super fantastic people! We were on a vacation and had some minor repairs come up which lead to us needing an alignment done. They were able to get us in same day and got it done quickly, getting us back on the road with a smile on our faces. We appreciate Cory so much for helping us out more than he knows! Thank you!
Frequently Asked Questions About Pete's Alignment Service
Where is Pete's Alignment Service located?
Pete's Alignment Service is located at 123 W Oklahoma Ave, Knoxville, TN 37917, USA.
What are the operating hours of Pete's Alignment Service?
Pete's Alignment Service is open Monday to Thursday from 8:00 AM to 4:30 PM and Friday from 8:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.
How can I contact Pete's Alignment Service?
You can contact Pete's Alignment Service by phone at +1 865-524-1639 or via email at petesalignment@gmail.com.
Does Pete's Alignment Service have a website or online presence?
Yes, Pete's Alignment Service has a Facebook page at https://www.facebook.com/PetesAlignment/.
What services does Pete's Alignment Service provide?
Pete's Alignment Service is an auto repair shop specializing in automotive repair and tire dealer and repair services.
Are there any automotive repair shops near Pete's Alignment Service?
Yes, Knoxville's Air Ride Society, which offers automotive repair and customization, is nearby and could be another option for vehicle services.
What nearby dining options can I visit before or after my visit to Pete's Alignment Service?
Nearby dining options include The Original Freezo, an American restaurant and ice cream shop; Central Flats and Taps, an American restaurant and bar; and Saucy's Catering, offering American cuisine and catering services.
Are there any entertainment venues close to Pete's Alignment Service?
Yes, there are several entertainment venues nearby such as Central Cinema, Relix Variety Theatre, The Oak Room cocktail bar and brewery, and Relix and Brookside music venue.
Where can I find shopping options near Pete's Alignment Service?
Nearby shopping options include Community Chest thrift and discount store, Foam Rubber & Fabric Outlet for fabric and crafts, and Raven Records & Rarities music and DVD store.
Are there any financial services near Pete's Alignment Service?
Yes, you can find LibertyX Bitcoin ATM for currency exchange and Western Union for money transfer services near Pete's Alignment Service.