Jiffy Lube

4.6
457 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KNOXVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
6508 Chapman Hwy, Knoxville, TN
37920, United States

Hours

Reviews

4.6
457 reviews
5 stars
373
4 stars
40
3 stars
23
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professional, friendly, and efficient service provided by the staff.

Speed

Many reviews highlighted the quick turnaround time for oil changes and other services, often completed in under 30 minutes.

Customer Care

The staff's attentiveness and willingness to explain services without pressure were frequently mentioned, contributing to a positive customer experience.

Consistency

Long-term customers noted the reliability and consistent quality of service over the years, reinforcing their loyalty to this location.

Areas for Improvement

Some customers reported minor issues with service details, such as missing stickers or vacuuming, indicating room for improvement in consistency.
  • SK
    Susan Kelley
    Jan 6, 2026
    1.0
    The oil change was great but they said they could replace my passenger turn signal and then came back and said the bulb they had wouldn’t fit so I was good with that. A few minutes later they brought me the lens off my turn signal and told me it “fell off” and that I would need to go buy some glue and glue it back on! I asked what kind of glue and was told to just go to the auto parts store and they would be able to help me! Number one, you have to go in by the wheel hub to change the bulb so not sure how it just “fell off”. I did not have time to go to the parts store to get the glue so I am now driving around with out a turn signal or its lens.
  • GG
    Ginopolis
    Jan 6, 2026
    5.0
    Very professional, courteous, and knowledgeable....thanks for helping Us make it back home safe
  • ET
    Elle Turner
    Jan 5, 2026
    5.0
    Spencer was friendly and transparent. They made the experience quick and easy, and I felt like they were honest and upfront. It was a great experience.
  • SN
    Summer Nicole
    Jan 2, 2026
    5.0
    William and ed gave me wonderful service on my van they did great together and I really appreciate them
  • ES
    Eddie Sandoval
    Jan 1, 2026
    4.0
    They treated me well. Although they didn’t tighten my oil cap all the way. I only noticed when my check engine light turned on. I did enjoy the windshield wiper coupon though.

Frequently Asked Questions About Jiffy Lube

Does Jiffy Lube offer any coupons?

Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.

What are the Jiffy Lube hours of operation?

Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.