Jiffy Lube

4.7
441 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KNOXVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
6508 Chapman Hwy, Knoxville, TN
37920, United States

Hours

Reviews

4.7
441 reviews
5 stars
363
4 stars
37
3 stars
21
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, polite, and professional, creating a welcoming atmosphere for customers.

Efficiency

Many reviews highlight the quick service, with customers frequently mentioning fast turnaround times for oil changes and other services.

Knowledgeable Staff

Customers appreciate the staff's expertise and willingness to explain services and options without pressure.

Cleanliness

The facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Honesty

Several customers commend the staff for their honesty, particularly in not recommending unnecessary services.
  • DA
    Dane Ali
    1 day ago
    5.0
    I have been bringing my cars to Jiffy Lube for over 20 years. The Chapman Hwy. location is my favorite. I know that I can stop in there if a dash light comes on and I don’t know what it means (my tire pressure was low) or if the car is making a strange noise or pulling to the right. The Jiffy Lube mechanics keep my car running smoothly and keep me safe. That’s important because most of my driving is done with my grandchildren in the car. And they are the most important thing in the world to me. Thank you, Jiffy Lube.
  • BD
    Beth Dixon
    4 days ago
    4.0
    I could not understand the man that gave me updates and took my payments. Sounded like he had mush in his mouth. He was very kind. I had to remind him I didn''t get a sticker.
  • CH
    Cindy huff
    Nov 6, 2025
    5.0
    We have used Jiffy Lube for about 5 years. They always provide reliable, reasonably priced services. The staff is friendly & respectable.
  • LL
    Larry Lee
    Oct 31, 2025
    2.0
    I took my wife's vehicle in first and they didn't vacuum my carpet.They didn't put the sticker on the windshield fir the next one change. I took my truck in a little while later tht day.i asked them to vaccuum it . They didn't put the sticker on it either. The time before I had my truck in they lost spring in my glove box.service is not what it used to be.0
  • TY
    Tony York
    Oct 24, 2025
    5.0
    Got my oil changed in a speedy manner. Had to wait for a couple cars but they gave me a wait time, which I accepted. They were thorough and even washed my windows, including rear views. I had a coupon which made it a good deal compared to competitors. I will be back.

Frequently Asked Questions About Jiffy Lube

Does Jiffy Lube offer any coupons?

Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.

What are the Jiffy Lube hours of operation?

Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.