Jiffy Lube

4.7
614 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KNOXVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1002 N Cedar Bluff Rd, Knoxville, TN
37923, United States

Hours

Reviews

4.7
614 reviews
5 stars
527
4 stars
47
3 stars
12
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often noting oil changes completed in under 15-30 minutes.

Customer Service

The staff received high marks for being friendly, professional, and attentive, creating a welcoming atmosphere for customers.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and ability to explain services clearly without being pushy.

Consistency

Long-term customers expressed satisfaction with the consistent quality of service over the years.

No Pressure Sales

Customers appreciated the lack of upselling, with staff providing honest assessments of needed services.
  • AC
    Ashley Cozart
    1 day ago
    1.0
    Terrible customer service! Waited for 5 minutes with no line. Two service guys looked at me, piddled around, and then wanted my attention when I was pulling out to leave. Least they could have done when they saw me was say, "we'll be right with you." Nope! Taking my business to Valvoline 5 mi down the road.
  • TK
    Terry Krug
    Nov 14, 2025
    5.0
    Oil change was done very well and filter change. They also showed me other issues I need to take care of during the visit. I appreciate their thoroughness.
  • RJ
    Rich Jones
    Nov 11, 2025
    5.0
    Always timely, professional and friendly. I once lived with-in a mile of this location, now live an hour away. I still return here because of the great customer service! Work near by and can usually get an oil change done during a lunch break.
  • ST
    Stephen Troehler
    Nov 11, 2025
    5.0
    The team was friendly and knowledgeable. They helped identify a gas leak in addition to the oil change. Great people on staff from start to finish.
  • KS
    Kenneth S
    Nov 5, 2025
    5.0
    Thomas was honest and very helpful. They checked and discovered that my cabin filter was in need of replacing so I approved that service along with the oil & filter change. He also checked the % of life left on my front brake pads which I had requested. Overall excellent service.

Frequently Asked Questions About Jiffy Lube

Does Jiffy Lube offer any coupons?

Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.

What are the Jiffy Lube hours of operation?

Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.