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Free Service Tire & Auto Centers

4.7
(708 reviews)

Business Details

5602 Kingston Pike, Knoxville, TN
37919, United States
(865) 588-2407
https://locations.freeservicetire.com/tn/knoxville/5602-kingston-pike

About

Tire Shop
Visit Free Service Tire & Auto Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Free Service Tire & Auto Centers
5602 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.7
708 reviews
5 stars
639
4 stars
17
3 stars
8
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, often going above and beyond to assist.

Efficiency

While most reviews highlighted quick service, some customers experienced long wait times, particularly during appointments.

Pricing Transparency

Several reviews mentioned concerns about unexpected charges and pricing discrepancies, leading to feelings of mistrust.

Quality of Work

Overall, the quality of repairs was positively noted, but there were instances of dissatisfaction regarding specific services and follow-up.

Management Changes

Feedback indicated a decline in service quality following management changes, with some long-time customers expressing disappointment.
  • KK
    Khorbaladze Khorbaladze
    2 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Honest & Reliable Came in for a flat repair and they fixed it quickly. Great customer service and honest pricing. It’s hard to find trustworthy shops these days, but this place is solid
  • CE
    Charles Ellis
    5 days ago
    5.0
    Can’t speak highly enough about this shop. I’ve come to them with both our vehicles for anything/everything drivetrain related for the past five years or so. They never try to sell me anything I don’t actually need. Service is fast and friendly. This morning I picked up a large screw in my front passenger tire on my way to work. They had me patched and on my way quickly enough to get to work on time. Top tier. 10/10. Highly recommend
  • OA
    Old Concord Residents Association
    5 days ago
    5.0
    Can’t speak highly enough about this shop. I’ve come to them with both our vehicles for anything/everything drivetrain related for the past five years or so. They never try to sell me anything I don’t actually need. Service is fast and friendly. This morning I picked up a large screw in my front passenger tire on my way to work. They had me patched and on my way quickly enough to get to work on time. Top tier. 10/10. Highly recommend
  • DR
    David Richmond
    Feb 22, 2026
    5.0
    They’ve taken great care of my vehicle over a couple years of wear and tear from courier work. They are honest and reliable; they work fast and efficiently. I’ve never felt misled or taken advantage of here. The free inspection is super helpful - very thorough and informative. They never make me feel stupid for asking questions about my vehicle, quoted repairs or pricing, whether in person or over the phone. It’s clear they value their customers and go the extra mile.
  • AA
    Alexandra Alterman
    Jan 20, 2026
    5.0
    Great experience, everyone was here was knowledgeable and kind!

Brand Certified Facts from Free Service Tire & Auto Centers

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Certified March 01, 2026Yext Knowledge Graph
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