Free Service Tire & Auto Centers

4.7
704 reviews
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Business Details

5602 Kingston Pike, Knoxville, TN
37919, United States
(865) 588-2407
https://locations.freeservicetire.com/tn/knoxville/5602-kingston-pike

About

Tire Shop
Visit Free Service Tire & Auto Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Free Service Tire & Auto Centers
5602 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.7
704 reviews
5 stars
635
4 stars
17
3 stars
8
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting their willingness to help and provide clear explanations.

Service Speed

While most reviews noted quick service, some customers experienced long wait times, particularly during busy periods or for scheduled appointments.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing unexpected charges and feeling that some services were overpriced.

Management Changes

Feedback indicated a decline in service quality following management changes, with some long-time customers feeling that the new management did not uphold the same standards.

Repair Quality

Mixed reviews on repair quality, with some customers reporting successful repairs and others feeling that they were misled or received inadequate service.
  • AA
    Alexandra Alterman
    Jan 20, 2026
    5.0
    Great experience, everyone was here was knowledgeable and kind!
  • EN
    Eric Nicely
    Jan 10, 2026
    5.0
    Fast and friendly service. Fair price.
  • SP
    shawn paquette
    Dec 9, 2025
    5.0
    They did an awesome job.Put my tires in when they made a mistake.They corrected the mistake and they took care of it and they did the job and I am very happy with the work
  • SS
    Stephanie Simmons
    Nov 28, 2025
    5.0
    We were traveling south on our way to Florida with our RV on Black Friday when the tire monitor alarm went off. We pulled off at the next available exit and were very, very lucky to find Free Service Tire Company. Seth quickly determined that the tire valve stem failed and replaced it, sending us on our way within an hour. We are satisfied and very grateful customers! Thanks again!
  • ZW
    Zach Wolfe
    Nov 7, 2025
    5.0
    Pete went above and beyond to take care of us. We were traveling across the country and had issues with our turbo charger, and despite it being a last-minute, same-day appointment as well as a complex repair, he made sure we were back on the road by the evening. Thank you so much!!!
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