Free Service Tire & Auto Centers

4.7
1066 reviews
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Business Details

4925 Broadway St NE, Knoxville, TN
37918, United States
(865) 688-6311
https://locations.freeservicetire.com/TN/knoxville/4925-n-broadway

About

Tire Shop
Visit Free Service Tire & Auto Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Free Service Tire & Auto Centers
4925 Broadway St NE, Knoxville, TN
37918, United States

Hours

Reviews

4.7
1,066 reviews
5 stars
945
4 stars
36
3 stars
13
2 stars
9
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service and willingness to assist.

Efficiency

Customers frequently noted quick service, with many being able to get in and out in a timely manner.

Honesty

Several reviews mentioned the honesty of the staff, with customers appreciating clear communication and no upselling.

Pricing

While some customers found the pricing competitive and fair, others felt certain services were overpriced.

Mixed Experiences

There were reports of inconsistent service quality, with some customers experiencing issues with service execution and follow-up.
  • AA
    April
    3 days ago
    1.0
    They experience was awful don't ever go there. They're not honest people I asked them to look over my brakes. They told me something that wasn't wrong was wrong with it ended up paying about $800 then they try to get me for another $1200 for something else that was wrong after they fix that and it didn't work, and then I go to a different mechanic And it's just the caliper that was on $800. They got me for for a part that I didn't need and stuff that didn't need to be done. Don't ever go there
  • EK
    Elena King
    Sep 25, 2025
    5.0
    He provided an honest explanation and estimate of the tires, even that I couldn’t buy the tires with them , the service he provided was exceptional.
  • SB
    Sarah Blakistone
    Sep 8, 2025
    5.0
    I went to Free Service on North Broadway this afternoon after work because the tire pressure warning went off in my car. The manager, Ron, told me he would check the pressure and air up my tires for me right then. What a relief! (I stopped at Firestone first, and they told me it would be a two hour wait, or I'd have to come back the next day in the afternoon.) I really appreciate the awesome customer service at Free Service. Thanks so much, y'all!
  • MC
    Madison Cosby
    Sep 8, 2025
    5.0
    Ron was awesome! Very quick and efficient!
  • LS
    Lori Simpson
    Sep 4, 2025
    5.0
    Excellent customer service. Knowledgeable staff. Very fair and competitive pricing!
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Frequently Asked Questions About Free Service Tire & Auto Centers

What types of automotive services does Free Service Tire & Auto Centers offer?

Free Service Tire & Auto Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

What are the operating hours for Free Service Tire & Auto Centers?

The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.