Express Oil Change & Tire Engineers

4.6
593 reviews

About

Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Knoxville today.

Location

Express Oil Change & Tire Engineers
9004 Kingston Pike, Knoxville, TN
37923, United States

Hours

Reviews

4.6
593 reviews
5 stars
485
4 stars
58
3 stars
18
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Javeon, Matthew, and Jeremy.

Efficiency

Numerous reviews highlighted the quick service, with many customers noting fast oil changes and minimal wait times.

Mixed Experiences

While many had positive experiences, some customers reported issues such as overcharging, mistakes during service, and poor communication.

Value for Money

Several customers felt that prices were higher than competitors, leading to mixed feelings about the overall value of services provided.
  • DC
    David Chisholm
    Jan 6, 2026
    3.0
    They forgot to torque the oil drain plug back in place after an oil change. I found quite a bit of oil all over my floor the next morning. I drove back the next day and they did address the issue and admitted fault. $99 oil and filter for a 5 liter V-8.
  • BM
    Blake Miles
    Jan 5, 2026
    1.0
    $2600 for a brake booster. AI said it should be between $300 and $1100. They got me once nut they wont get me again. Beware!
  • KT
    Kelley Tidwell
    Dec 19, 2025
    5.0
    Cody was super nice and efficient. I was in and out in 15 minutes for an oil change.
  • CH
    Cali Hubbard
    Dec 5, 2025
    5.0
    Did an amazing job; would give ten stars if i could. Recently got into an accident and had a BUSTED bumper, they helped me fix it with no request and no complaint!!! Were so nice and filled my tires with air and helped with all my car troubles. Thank you guys!!!!!
  • CK
    Caleb Ketring
    Nov 25, 2025
    5.0
    I have several vehicles and have taken them here for years. Today I had my first unfortunate encounter where the tech made an error and the vehicle had to be pulled over to the shop side to fix it. They jumped right on it and while I did have to wait a while, they made sure that I was informed on the process and made it right when it came to pay. While annoying, they did everything correct to make it right! I will definitely be continuing to use this location.

Frequently Asked Questions About Express Oil Change & Tire Engineers

What services does Express Oil Change & Tire Engineers in Knoxville offer?

They offer oil changes, tire services, brakes, wheel alignment, batteries, vehicle maintenance, and more.

What are the operating hours of Express Oil Change & Tire Engineers on weekdays?

They are open Monday to Friday from 8:00 AM to 6:00 PM.