Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Knoxville today.
Location
Express Oil Change & Tire Engineers
9004 Kingston Pike, Knoxville, TN
37923, United States
Hours
Reviews
4.6
588 reviews
5 stars
482
4 stars
58
3 stars
17
2 stars7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while many praised the staff for being friendly and helpful, others reported rude and unprofessional behavior.
Service Speed
Several customers appreciated the quick service, often mentioning being in and out in under 15 minutes.
Pricing Concerns
Some customers felt the prices were too high compared to competitors, leading to dissatisfaction.
Quality of Work
There are reports of both excellent and poor quality of work, with some customers experiencing issues after service.
Employee Recognition
Specific employees, like Javeon, Matthew, and Jeremy, received high praise for their professionalism and customer care.
- JJjäeOct 29, 20255.0Went here on a whim since it’s close by and received excellent service right away. I’ve never had an oil change go by so fast. The guys that helped me were honest, nice, and efficient. I highly recommend this spot for your next car service!
- BPBrodey PhillipsOct 20, 20255.0Great customer service and all of my services have been fast. Michael is a great employee who always goes above and beyond
- SKScott KOct 8, 20251.0absolutely the worst customer service i’ve ever experience and that’s saying something over charged me for work they didn’t do, lost my wheel lock key causing me a $400 repair the most rude, incompetent, and short front desk staff. literally never go here
- DMDebbie McLeodSep 25, 20255.0Very helpful and kind. I was in a rental far from my home state when the tire pressure sensor popped up. This Express oil station had us back on the road in minutes. They charged us nothing to check our air pressure. We were staying on the west side of Knoxville. Thank you!
- EDElvira DimievaSep 19, 20251.0On September 18, 2025, I came to replace two front tires. The mechanics inspected the wheels, said they would place an order, and told me to wait two hours. I agreed and waited. After two hours, the tires arrived, but it turned out they had ordered the wrong size. I then had to wait another 1.5 hours for them to order and bring the correct ones. This was terrible service. I asked for a discount for the long wait — they refused. I do not recommend this place.
Frequently Asked Questions About Express Oil Change & Tire Engineers
What services does Express Oil Change & Tire Engineers in Knoxville offer?
They offer oil changes, tire services, brakes, wheel alignment, batteries, vehicle maintenance, and more.
What are the operating hours of Express Oil Change & Tire Engineers on weekdays?
They are open Monday to Friday from 8:00 AM to 6:00 PM.
Is Express Oil Change & Tire Engineers open on Sundays?
No, they are closed on Sundays.
Where is Express Oil Change & Tire Engineers located in Knoxville?
They are located at 9004 Kingston Pike, Knoxville, TN 37923, USA.
Which tire brands are available at Express Oil Change & Tire Engineers?
They offer many popular brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, and Hankook among others.
How can I book an appointment at Express Oil Change & Tire Engineers?
You can schedule an appointment online at https://www.expressoil.com.
Does Express Oil Change & Tire Engineers provide vehicle inspections?
Yes, they offer state inspections at select locations.
Are there any dining options near Express Oil Change & Tire Engineers in Knoxville?
Yes, nearby dining options include Finn's Restaurant & Tavern, Blaze Pizza, Altruda's Italian Restaurant, and Zhu Garden.
What nearby places can help me find Express Oil Change & Tire Engineers?
Mr Zip gas station is located nearby, which can serve as a landmark when visiting Express Oil Change & Tire Engineers at 9004 Kingston Pike.
Are there entertainment options near Express Oil Change & Tire Engineers in Knoxville?
Yes, you can visit Baker Peters Jazz Club and Main Event Entertainment for live music and family fun nearby.