Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Knoxville today.
Location
Express Oil Change & Tire Engineers
7500 Chapman Hwy, Knoxville, TN
37920, United States
Hours
Reviews
4.6
794 reviews
5 stars
681
4 stars
44
3 stars
13
2 stars
13
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and helpful, with many specific mentions of individuals like Gus, Drew, and Robert.
Efficiency
The business is noted for its quick service, with many customers reporting fast turnaround times for oil changes and other services.
Honesty
Several reviews highlighted the honesty of the staff, particularly in avoiding upselling unnecessary services and providing accurate diagnoses.
Mixed Experiences
While many customers had positive experiences, there were a few reports of serious issues, including misdiagnoses and poor follow-up on complaints.
- CFChuck Feezell1 day ago5.0Always courteous and easy to deal with. Very professional.
- JBJennifer BorrelliJan 2, 20265.0I don't even know how to begin to praise this place. Donovan, Ash, Mike, Will , Gus I hope I didn't leave anyone out sorry if I did. My check engine light was on and just had it fixed somewhere well I thought I did at a different place. I had gotten brakes here in June and had great service then so I decided to just bring it to them. Well almost a month later the problem was finally solved. It was because they took their time to figure it instead of trying to get me with unnecessary repairs. This place is wonderful. I recommend this place 100%!!! Also had a warranty on brakes they were replaced with no problems.
- MLMechelle LancasterDec 16, 20255.0Will and Mike were extremely helpful and charismatic they took they’re time and wasn’t hesitant to explain the long services and apologizing for hiccups in the process I couldn’t have expected more from them phenomenal performance from express 😁
- SSShana SwauncyNov 22, 20255.0Gus and the team are great! They are entertaining and professional all at the same time. Fast service and great customer service…we’ll see you soon!
- CMCyn MobleyNov 20, 20255.0Exceptional service and value! First time in YEARS that I've gotten an oil change without numerous attempts to upsell our add services. Friendly techs who treated me like a long time favorite client. Gus showed me that I had a reusable air filter, how to clean it and put it back on. I had a backup light out that they let me know about and then I had to ask if they could replace it. No upsell! Overall the best oil change experience I've ever had and I have a strong feeling I can trust their recommendations if I ever need more serious work done which is really reassuring for a senior who doesn't know much about cars. PLUS it was evidently ladies day for$5 off AND I got $5 off for first visit so saved $10! Thank you, Bryant and Gus, for treating my ancient ASTRO like the treasure she is!
Frequently Asked Questions About Express Oil Change & Tire Engineers
What automotive services does Express Oil Change & Tire Engineers in Knoxville offer?
They provide oil change, tire services, wheel alignment, brakes, suspension, state inspections, car battery replacement, windshield services, and more.
What are the operating hours for Express Oil Change & Tire Engineers in Knoxville?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sunday.
Where is Express Oil Change & Tire Engineers located in Knoxville?
The business is located at 7500 Chapman Hwy, Knoxville, TN 37920, USA.
Which tire brands are available at Express Oil Change & Tire Engineers in Knoxville?
They offer major tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and Valeo among others.
How can I make an appointment for services at Express Oil Change & Tire Engineers in Knoxville?
You can schedule an appointment online at https://www.expressoil.com using their booking link.
Does Express Oil Change & Tire Engineers in Knoxville offer quick and quality oil changes?
Yes, their oil change process is designed to be quick while maintaining high quality and thorough vehicle maintenance checks.
What should I know about the location of Express Oil Change & Tire Engineers in relation to other nearby businesses?
Express Oil Change & Tire Engineers in Knoxville is located near businesses such as Take 5 Oil Change, Knoxville Seamless Gutters, and Cricket Wireless inside Gamestop, making it convenient for customers to visit multiple places in one trip.
Are there dining options near Express Oil Change & Tire Engineers in Knoxville for customers to enjoy?
Yes, nearby restaurants include Jumbo Buffet and Panchos Mexican Grill, which customers can visit before or after their automotive service appointment.
What entertainment or shopping is available near Express Oil Change & Tire Engineers in Knoxville?
Nearby entertainment and shopping options include Carson Pointe - GameStop, RossTheBoss ChapmanHwy hair salon, and Smoky Mountain Wine & Spirits store, providing a variety of activities while you wait.
How can I contact Express Oil Change & Tire Engineers in Knoxville for more information?
You can call them at +1 865-577-5250 or visit their Facebook page at https://www.facebook.com/103922042807697 for updates and information.