Enterprise Rent-A-Car

4.3
1078 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

9616 Parkside Dr, Knoxville, TN
37922, United States
(865) 690-8448
https://www.enterprise.com/en/car-rental/locations/us/tn/knoxville-parkside-dr-5622.html
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About

Car Rental AgencyVan Rental
Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Parkside Dr. location today.

Location

Enterprise Rent-A-Car
9616 Parkside Dr, Knoxville, TN
37922, United States

Hours

Reviews

4.3
1,078 reviews
5 stars
748
4 stars
117
3 stars
67
2 stars
43
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Rental Process

The rental process was generally described as quick and easy, with many customers appreciating the efficiency of pickup and drop-off.

Vehicle Condition

While some customers received clean and well-maintained vehicles, others reported issues with cleanliness and damage, leading to dissatisfaction.

Mixed Experiences

There were significant complaints regarding poor service from specific employees, particularly in handling reservations and customer issues.

Pricing Concerns

Several customers noted that the rental prices were higher than expected, which affected their overall satisfaction.
  • JC
    Johnny Currado
    Nov 14, 2025
    5.0
    Just had an incredible rental car experience with Taiylr & Quincy this morning upon renting a truck from them. They both went above and beyond to make sure my rental truck experience was done extremely well. I highly recommend seeing them for your next rental car needs!
  • TM
    Terry Moore
    Nov 13, 2025
    5.0
    Had to change my pick up point from one dealer to another and that was not a problem very clean car all in all a very nice encounter
  • RM
    Roland Markus
    Nov 10, 2025
    5.0
    The Service in the Knoxville station was extremely friendly and also changes in the contract was done very uncomplicated. To pick up and drop the Vehicle was very easy and short! Definitely we will choose again Enterprise Car Rental!
  • HH
    Harrison Hughes
    Nov 5, 2025
    5.0
    From free upgrades to last minute bookings, this enterprise location never disappoints. I rent cars every month for work and this store will always have my business because of the super friendly staff. Kudos to the manager and the rest of this enterprise team.
  • AB
    Alivia Balestracci
    Oct 11, 2025
    5.0
    Had the absolute best experience here! Everyone is friendly, they do a walk around of the vehicle with you during pickup, we had zero issues with this location and will be back for sure!
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Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car at the Parkside Dr. location in Knoxville, TN?

Enterprise Rent-A-Car in Knoxville at 9616 Parkside Dr is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 1:00 PM to 4:00 PM.

What types of vehicles can I rent at Enterprise Rent-A-Car Knoxville?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Knoxville.