Enterprise Rent-A-Car

4.3
1085 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

9616 Parkside Dr, Knoxville, TN
37922, United States
(865) 690-8448
https://www.enterprise.com/en/car-rental/locations/us/tn/knoxville-parkside-dr-5622.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Parkside Dr. location today.

Location

Enterprise Rent-A-Car
9616 Parkside Dr, Knoxville, TN
37922, United States

Hours

Reviews

4.3
1,085 reviews
5 stars
752
4 stars
117
3 stars
67
2 stars
44
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and efficient service.

Vehicle Condition

Several reviews noted issues with the cleanliness and maintenance of rental vehicles, with some cars reported as dirty or in poor condition.

Reservation Issues

Multiple customers experienced problems with reservations, including unavailability of requested vehicles and lack of communication regarding their bookings.

Overall Experience

While many customers had positive experiences, there were significant complaints about poor service and unprofessional behavior at certain locations.
  • DM
    Dylan Mitchell
    Dec 27, 2025
    5.0
    great to work with had a little inconvenience but they handled it awesome would recommend and would rent from again
  • DA
    David Ammann
    Dec 25, 2025
    5.0
    Very friendly and get you into a car that is clean and well equipped in a short time.
  • NH
    Nick Holton
    Dec 21, 2025
    1.0
    Very much did not appreciate being told someone would help us for our reservation just to get there and everyone had left. Completely and utterly unacceptable. No warning, no call back, nothing.
  • HH
    Herbert Hall
    Dec 10, 2025
    5.0
    If you have a need for a " rental " vehicle , GO to Enterprise ! They are the Best! Cars are clean & dependable!
  • TM
    TONY MILLER
    Dec 5, 2025
    1.0
    Took me out of my car and left me on the street after multiple rentals cuz they couldn't get a hold of me. One day they put a warrant out for my arrest for stealing their car after I've had it for months with a credit card on file
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Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car at the Parkside Dr. location in Knoxville, TN?

Enterprise Rent-A-Car in Knoxville at 9616 Parkside Dr is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 1:00 PM to 4:00 PM.

What types of vehicles can I rent at Enterprise Rent-A-Car Knoxville?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Knoxville.