Enterprise Rent-A-Car

4.1
811 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Knoxville Clinton Highway location today.

Location

Enterprise Rent-A-Car
4411 Clinton Hwy, Knoxville, TN
37912, United States

Hours

Reviews

4.1
811 reviews
5 stars
527
4 stars
101
3 stars
53
2 stars
31
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, often going above and beyond to resolve issues.

Vehicle Quality

Several reviews highlighted issues with vehicle cleanliness and maintenance, including receiving cars that were dirty or had mechanical problems.

Reservation Issues

A number of customers reported problems with reservations not being honored, leading to frustration and inconvenience.

Efficiency

Customers frequently mentioned quick and efficient service during the rental process, with many being in and out in a short amount of time.

Mixed Experiences

While many had positive experiences, there were also significant complaints about customer service and vehicle quality, indicating inconsistency in service.
  • MS
    Mandi S
    5 days ago
    5.0
    I've rented vehicles from this location multiple times and have never had any issues at all. Recently I needed a rental car for a vacation and to try to save money decided to reserve a car through Budget instead. I thought "how much can car renting vary from company to company?" The answer is ALOT. Horrible idea. That reservation ended up not panning out (I'll save that story for the review of Budget). I was supposed to be on the road by noon, it was almost 10am. I called enterprise customer service and they were able to get a car reserved for a 10am pick up. I was in and out and back home with an enterprise rental by 10:25. I will never try to cheapskate renting a car again. Enterprise has my rental business for life, and as long as I live in Knoxville this specific location will be my preferred spot. The staff is always friendly and efficient.
  • BH
    B. Harrison
    Dec 15, 2025
    5.0
    Management has changed here within the last few months. Both the branch manager and assistant are outstanding individuals. I’m usually in and out quickly. Cars are always clean and ready to go. When renting a car I always choose this location.
  • JK
    Jackie Kwaczala
    Dec 7, 2025
    4.0
    Team of 3 worked very well with several customers and each other Very professional
  • HE
    Harlan Edmonson
    Nov 21, 2025
    5.0
    Will never rent anywhere else. Staff has always been nothing but excellent to work with. I have rented several times and great prices and selection. The Knoxville TN site on Clinton HWY, has always been exceptional.
  • DH
    D L HObby
    Nov 6, 2025
    5.0
    Super easy in and out.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Knoxville offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for rent.

Where is the Enterprise Rent-A-Car location in Knoxville?

The location is at 4411 Clinton Hwy, Knoxville, TN, 37912, USA.