Enterprise Rent-A-Car

4.3
397 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

12019 Kingston Pike, Knoxville, TN
37934, United States
(865) 288-7914
https://www.enterprise.com/en/car-rental/locations/us/tn/farragut-5620.html
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About

Car Rental AgencyVan Rental
Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Farragut location today.

Location

Enterprise Rent-A-Car
12019 Kingston Pike, Knoxville, TN
37934, United States

Hours

Reviews

4.3
397 reviews
5 stars
293
4 stars
39
3 stars
13
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention the quick and seamless rental process, including fast check-ins and the convenience of pick-up and drop-off services.

Vehicle Quality

Most reviews praise the cleanliness and condition of the rental cars, although there are occasional complaints about specific vehicle issues.

Mixed Experiences

While many customers report positive experiences, there are notable complaints regarding billing practices and customer service in specific situations.

Location Convenience

The Farragut location is frequently noted for its accessibility and convenience, making it a preferred choice for many repeat customers.
  • RS
    Roane County Taxi Service
    Nov 15, 2025
    5.0
    Wow, you talk about 100% satisfaction. If I could give a higher score then a 5 star I definitely would. There are 2 different Hannah's who works at this location, I am speaking for the one who is not the assistant manager. This young lady went above and beyond to make sure, I got a comfortable smooth riding vehicle. The first one I drove, really aggravated my hip, as I am having a hip replacement surgery soon. When I came back to swap out the vehicle, she done some awesome computer work, to ensure the return of not only my deposit, but all of the money I paid is out of pocket for. Thank you so much Hannah for your professionalism, friendly attitude and making everything a pleasant experience. This is at the Farragut Tennessee location.
  • CE
    Cindy Elliott
    Nov 14, 2025
    5.0
    The people here are amazing! The manager made sure all is good with everything!
  • JG
    Jonathan Gillen
    Oct 31, 2025
    5.0
    Great crew at this location. They are always super helpful and have great attitudes.
  • SD
    Stephanie Davis
    Oct 31, 2025
    5.0
    Very friendly staff. They helped me so much since it's my first time renting a car. They put me in a very nice car. Highly recommend.
  • MM
    Maranda Mohns
    Oct 29, 2025
    5.0
    We were very pleased with our rental from Enterprise this year after using Budget last year and getting a car that was like driving a bag of squirrels.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Knoxville offer?

They offer a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

What are the operating hours for Enterprise Rent-A-Car at the Farragut location?

Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.