Brand Certified
Enterprise Rent-A-Car
4.4(408 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
12019 Kingston Pike, Knoxville, TN
37934, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(865) 288-7914
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tn/farragut-5620.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Farragut location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.4
408 reviews
5 stars
303
4 stars
40
3 stars
12
2 stars
11
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees going above and beyond to assist.
Rental Process
The rental process was frequently described as easy and efficient, with quick service and minimal wait times reported by several customers.
Issues with Charges
Some customers expressed dissatisfaction with unexpected charges and billing issues, indicating a need for clearer communication regarding fees.
Vehicle Condition
While many reviews noted clean and well-maintained vehicles, there were occasional complaints about specific cars having odors or not matching the reservation.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and communication, particularly in handling claims and issues.
- ASAndrew Stack4 days ago5.0The staff at this enterprise location were great to work with! There was a crack in the front bumper of the vehicle that I rented. It's always a stressful experience to get a damaged rental vehicle because I am worried that I might get blamed for it. But that the staff member noticed it and pointed it out means that I will definitely be coming back to this location. These are good people.
- ARAbeldeliz RosaFeb 10, 20265.0Fast service. Friendly and responsive staff.
- JMJeff MoserFeb 7, 20265.0The staff members at the Farragut, TN location are fantastic.
- JJJEFF JAYSONJan 30, 20265.0My rental experience started as a nightmare. I drove from my home agency in Farragut Tn to naples FL I woke in the morning to find a crack in my windshield...no stone hit it. I called corporate customer service after hours on a Sunday to report it. I spoke with some overseas agent who spoke no known language. He said don't worry. There will be no charge and offered 500 points for the inconvenience. He promised confirmation would follow. It did not. I called again No record of the call. I drove to 3 rental offices in Naples and was finally told I had to file a claim with my insurance. I did. But lost a day and a half chasing my tail. My home rental in Farragut Tn finally helped. Andrea Kilgore and Carter in my home agency in Farragut Tn were true angels. They fixed the problem remotely and even offered a discount on my next rental in March. They are fantastic and should be a model for how you should run a business. God bless them. I am now a lifelong customer.
- LRLori RussellJan 12, 20262.0I was charged an additional day, even though the rental was brought back within a day. Since it was Saturday, Enterprise didn't open until 9am(maybe not a coincidence) the car rental was picked up the day before @ 8:30am. Therefore, I couldn't return the rental onetime due Enterprise not being open. I can only imagine if I had used the overnight key deposit how late the rental would have been. Fortunately, I wasn't responsible for cost since it was insurance driven, however, this serves as an example of how costs are passed on and how things get more expensive.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Knoxville offer?
They offer a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
What are the operating hours for Enterprise Rent-A-Car at the Farragut location?
Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Farragut?
You can reserve your rental car online at their website or by calling their local phone number.
Does Enterprise Rent-A-Car in Knoxville accept credit cards and other payment methods?
Yes, they accept American Express, Visa, MasterCard, Discover, cash, and checks.
Is Enterprise Rent-A-Car in Knoxville offering any special promotions?
They have great weekend rates available which can be booked through their special deals page.
Are there any nearby pharmacies in case I need supplies before or after renting a car?
Yes, CVS Pharmacy and Walgreens are located nearby for your convenience.
What options are there for medical services near Enterprise Rent-A-Car Farragut?
Nearby medical centers include NHC Farragut, Minute Clinic, and the MinuteClinic at CVS for urgent care needs.
Can you rent other types of vehicles or get automotive services near the Enterprise Rent-A-Car location?
Yes, there are automotive repair shops such as Service Street Farragut and 1st Choice Automotive nearby, and Redbox offers ATV rentals and tours.
Is Enterprise Rent-A-Car's Farragut location veteran or military friendly?
Yes, the location offers discounts for active military personnel.
What languages are supported at Enterprise Rent-A-Car in Knoxville?
Services are provided in English to assist customers.
Brand Certified Facts from Enterprise Rent-A-Car
Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: