Enterprise Rent-A-Car

4.3
447 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

530 Summer Pl, Knoxville, TN
37902, United States
(865) 579-5559
https://www.enterprise.com/en/car-rental/locations/us/tn/downtown-knoxville-5625.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Knoxville location today.

Location

Enterprise Rent-A-Car
530 Summer Pl, Knoxville, TN
37902, United States

Hours

Reviews

4.3
447 reviews
5 stars
320
4 stars
44
3 stars
19
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees going above and beyond to assist.

Cleanliness

Several reviews noted issues with the cleanliness of the rental vehicles, with some customers receiving dirty cars upon pickup.

Efficiency

Customers frequently highlighted the quick and efficient service during both pickup and drop-off processes.

Inconsistency

There were mixed reviews regarding the reliability of reservations and vehicle availability, with some customers experiencing significant issues.

Overall Satisfaction

Despite some negative experiences, many customers expressed overall satisfaction with their rentals and indicated they would return.
  • JB
    Jake Buller-Young
    Jan 3, 2026
    5.0
    I normally don’t leave Google reviews, but I had such a great experience at the downtown Knoxville location. This is my fourth rental with this location. It’s easy, inexpensive, and the employees are always great (especially Daniel).
  • SC
    Sandra Corbitt
    Dec 22, 2025
    5.0
    Such a great and easy experience!
  • CC
    CJ Collins
    Dec 13, 2025
    5.0
    Will was so incredibly helpful and accommodating, this has become the place I will always go for rentals.
  • LB
    Louis Boehlein
    Dec 10, 2025
    5.0
    They are very nice
  • SH
    Steven Horton
    Nov 27, 2025
    5.0
    The downtown Knoxville location gave me outstanding service. I would highly recommend anyone needing to rent a car use this location. Friendly employees, curbside service and clean offices to wait in. Thank you for making this a pleasurable experience.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Knoxville?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Knoxville?

Enterprise is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.