Enterprise employee helping Enterprise car rental customer roadside in the rain

Brand Certified

Enterprise Rent-A-Car

4.3

(456 reviews)

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Business Details

530 Summer Pl, Knoxville, TN

37902, United States

(865) 579-5559

https://www.enterprise.com/en/car-rental/locations/us/tn/downtown-knoxville-5625.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car

Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Knoxville location today.

Location

Enterprise Rent-A-Car

530 Summer Pl, Knoxville, TN

37902, United States

Get Directions

Hours

Monday7:30 AM - 5:30 PM

Tuesday7:30 AM - 5:30 PM

Wednesday7:30 AM - 5:30 PM

Thursday7:30 AM - 5:30 PM

Friday7:30 AM - 5:30 PM

Saturday9:00 AM - 12:00 PM

SundayClosed

Reviews

4.3

456 reviews

5 stars

327

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Rental Experience

Overall, customers reported a smooth and easy rental process, though some experienced issues with vehicle cleanliness and availability.

Inconsistency

Feedback indicated a mix of positive and negative experiences, with some customers encountering problems such as long wait times and unhelpful staff.

Vehicle Quality

While many rentals were noted as clean and well-maintained, there were complaints about dirty vehicles and mechanical issues.

CR
Cabriel Rader
Feb 19, 2026
5.0
Daniel at Enterprise at Summer Place was fantastic to work with. He took our stressful situation and made it easy and seamless. I will be referring anyone to him specifically because he made such a difference in our experience.
QW
Quishaun Walker
Feb 10, 2026
5.0
This was my first rental at enterprise and I had a great experience with the process and customer service! Will definitely be back soon for all of my rental car needs.
GG
genojoan
Feb 3, 2026
5.0
Manager (Daniel at Downtown Knoxville location) and associate were friendly and efficient. I was easily able to return my vehicle to another location two days early. No hassles, just great customer service.
PH
patrick Hippydog
Jan 23, 2026
5.0
A little slow to get car but no worries..everything explained well
CC
Colleen Cruze
Jan 23, 2026
5.0
Evan had the best customer service! Appreciate his help!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph

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