Enterprise Rent-A-Car

4.2
420 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

8314 Kingston Pike, Knoxville, TN
37919, United States
(865) 694-8526
https://www.enterprise.com/en/car-rental/locations/us/tn/knoxville-kingston-pike-562k.html
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About

Car Rental AgencyVan Rental
Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kingston Pike location today.

Location

Enterprise Rent-A-Car
8314 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.2
420 reviews
5 stars
295
4 stars
42
3 stars
18
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.

Rental Experience

Most reviews highlighted a smooth and efficient rental process, with quick pick-up and drop-off services.

Issues with Reservations

Several customers reported problems with reservations, including unavailability of booked vehicles and inconsistent policies regarding payment methods.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported issues.

Billing Concerns

A few customers expressed dissatisfaction with billing practices, including unexpected charges and difficulties in resolving payment issues.
  • CJ
    Candi G Mendez Jones
    Oct 30, 2025
    5.0
    Enterprise is a good place to rent a car they are helpful especially the one in Kingston Pike. I haven't have any problem with them. All the employees are very kind. I highly recommend them. 🙂
  • GB
    Ginger Benker
    Oct 25, 2025
    5.0
    Friendly and knowledgeable! Made my car being in the body shop less stressful! A+ customer service.
  • CM
    Chris Moore
    Oct 9, 2025
    1.0
    Called Enterprise and booked vehicle it was a last minute booking but we were told to drive 45 minutes to pick up and then when we arrive we are told there is nothing available. Horrible way to do business!!!
  • AP
    A P
    Sep 17, 2025
    5.0
    I placed a reservation online, and when the time came to pick up the car is was a quick and easy experience!
  • JS
    Jonathan Sharpe
    Sep 15, 2025
    5.0
    I have the best experiences renting from this location. I have to rent a lot for work and if I have ever had an issue, they have gone above and beyond to make it right, with minimal time on my part. I want to give special recognition to Freddy and Taylor who have been exceptional problem solvers. Thank you!!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Knoxville offer?

They offer a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.

Where is Enterprise Rent-A-Car located in Knoxville, TN?

The location is at 8314 Kingston Pike, Knoxville, TN 37919.