Enterprise Rent-A-Car

4.2
285 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Powell location today.

Location

Enterprise Rent-A-Car
6339 Clinton Hwy, Knoxville, TN
37912, United States

Hours

Reviews

4.2
285 reviews
5 stars
190
4 stars
37
3 stars
18
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Cleanliness

Feedback on vehicle cleanliness was mixed; while some cars were reported as very clean, others had issues with odors and dirt.

Reservation Issues

Several customers experienced problems with reservations, including not receiving the vehicle they booked and unexpected additional charges.

Timeliness

There were complaints about delays in vehicle availability and pick-up times, particularly during busy periods.

Overall Experience

While many customers had positive experiences, there were notable frustrations regarding communication and service consistency.
  • SA
    Stacie Ann
    Jan 2, 2026
    3.0
    Cheap and easy to rent, the car smelled weird and windows were dirty. I purchased insurance through priceline and he said that it didnt matter they needed mine, and they would fight it on the back end. Much prefer budget, never had an issue.
  • AW
    Altera Washington
    Dec 27, 2025
    5.0
    I always rent from here but this time was different. This time I have to do a review because Nolan was so great and my rental car was so so so clean! I have not had a rental car that clean in years since I lived in Chattanooga in 2019. The car also smelled really good like I wish I had that scent for my self. I wish every car I rent from here can be that clean and smell that nice. Great job to Management.
  • BB
    Brenda
    Dec 23, 2025
    1.0
    The guy who picked me up was very nice and the girl who checked me in was nice helpful and patient with me
  • HT
    Heather Taylor
    Nov 17, 2025
    5.0
    Easily booked online and received fantastic customer service when I came in to pick up the car.
  • PP
    pinsolbaby pinsol
    Oct 22, 2025
    1.0
    When we picked up we were told we wouldn’t be charged an additional driver fee. We live at the same address, have the same last name, and the same insurance policy. We did not receive any rental agreement, and went on. When we returned, we were charged the additional driver fee. We called customer service and they said they would call us back to refund the fee. We still have not heard from them.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Knoxville, TN?

Enterprise Rent-A-Car in Knoxville offers a wide range of vehicles, including cars, vans, luxury cars, and auto rentals to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Powell, Knoxville?

The Powell location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.