Need a rental car in Knoxville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Powell location today.
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Cleanliness
Several reviews noted issues with the cleanliness of the rental cars, including unpleasant odors and dirty interiors.
Reservation Issues
Customers frequently reported problems with reservations, including not receiving the booked vehicle and unexpected additional charges.
Timeliness
There were complaints about delays in vehicle availability and pick-up times, particularly during busy periods.
Mixed Experiences
While some customers had great experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
AP
Ailene Phillips
3 days ago
5.0
Nice car, clean with a full tank of gas. Everyone was extremely nice.
MC
Michael Casebolt
Feb 20, 2026
5.0
Regan Bailey and staff were very helpful and made the rental very easy! Thanks!
MT
Mark Taylor
Feb 16, 2026
5.0
Clean, good car. Very easy pickup and drop off procedure. Laid back and helpful staff. Great place to rent from.
RD
Reem the Dream
Jan 28, 2026
5.0
Easy handling after i totaled my car
SA
Stacie Ann
Jan 2, 2026
3.0
Cheap and easy to rent, the car smelled weird and windows were dirty. I purchased insurance through priceline and he said that it didnt matter they needed mine, and they would fight it on the back end. Much prefer budget, never had an issue.