Brand Certified
AutoZone Auto Parts
4.3(440 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
3315 S Chapman Hwy, Knoxville, TN
37920, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(865) 577-0488
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/tn/knoxville/3315-s-chapman-hwy.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Chapman Hwy in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 577-0488.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.3
440 reviews
5 stars
287
4 stars
74
3 stars
44
2 stars
10
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Ashley, Donovan, and Lynn providing exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also reports of rude or unhelpful staff, leading to a perception of inconsistent service quality.
Product Availability
Customers appreciated the store's ability to have necessary parts in stock or available for next-day delivery, although some expressed frustration when specific tools or items were not available.
Efficiency
Several reviews noted quick service and efficient problem-solving, particularly regarding battery replacements and installations.
Store Management
There were mixed reviews about management, with some customers praising proactive assistance while others reported negative experiences with store policies and staff behavior.
- BGBlake GoldmanFeb 20, 20265.0Great place and competent workers
- NONick OrchidFeb 17, 20265.0Ashley was very very helpful and knowledgeable for the questions I had for my Honda Pilot. Definitely one of the best Auto Zone stores in Knox
- FAFrancisco AngelFeb 13, 20265.0Employess wwre Very useful
- LPlily penningtonJan 8, 20265.0We had an amazing experience at this store!! Ashley was so kind and extremely helpful in helping me find a bulb for my headlight, and she replaced it in a matter of minutes. Definitely will be back!
- EJEric JohnsonJan 8, 20265.0Ashley is awesome. She made sure we purchased the right part and got it easily installed for us. Everyone here is always polite, professional and knowledgeable.
Brand Certified Facts from AutoZone Auto Parts
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Phone number
- Official website