Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Chapman Hwy in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 577-0488.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
435 reviews
5 stars
282
4 stars
74
3 stars
44
2 stars
10
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to assist with car issues, although there were instances of employees lacking product knowledge.
Efficiency
Customers appreciated the quick service and efficiency in handling their needs, but some experienced delays and poor service during busy times.
Product Availability
Many customers noted that the store typically has the parts they need, but there were complaints about specific items being unavailable or difficult to find.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
- LPlily pennington5 days ago5.0We had an amazing experience at this store!! Ashley was so kind and extremely helpful in helping me find a bulb for my headlight, and she replaced it in a matter of minutes. Definitely will be back!
- EJEric Johnson5 days ago5.0Ashley is awesome. She made sure we purchased the right part and got it easily installed for us. Everyone here is always polite, professional and knowledgeable.
- CLCharles Fray Palacios LeonJan 6, 20265.0Ashley O es la mejor muy amable en la atención, encontró todo lo que le pedí y con mucha paciencia me atendió!
- LDLexi DowdyJan 5, 20265.0Had to get a new battery and asked for it to be installed. Ashley installed it for me and she did a great job. Car works just like new now.
- RDRaven DewberryDec 31, 20255.0Went in Needing a bulb for my left back blinker, the guys upfront were super helpful and got me on my way quick! I really appreciated the Great, fast service and Not having to wait in line behind a bunch of people.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Knoxville, TN?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for customer convenience.
What types of automotive brands can I find at this AutoZone location?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact number for AutoZone Auto Parts in Knoxville?
The store is located at 3315 S Chapman Hwy, Knoxville, TN 37920. You can call them at (865) 577-0488.
Which products are available at AutoZone Auto Parts on S Chapman Hwy?
The store carries auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Knoxville have an online shopping option?
Yes, customers can shop online or in-store. Online orders offer options for pickup and delivery.
What are some nearby dining options if I visit AutoZone Auto Parts in Knoxville?
Nearby restaurants include Hardee's, Aretha's Knoxville diner, and South Press Cafe where you can grab a meal before or after your visit.
What automotive services or dealerships are located near AutoZone Auto Parts?
Nearby you can find Everybody Rides Auto used car dealer and Car Connexion Inc which also offers automotive parts and accessories.
Are there any convenience stores or gas stations close to AutoZone in Knoxville?
Yes, KenJo Markets, Shell gas station with car wash, and G & R Automotive are located nearby for your convenience.
How can I contact AutoZone Auto Parts customer service for assistance?
You can reach customer service via email at customer.service@autozone.com or call the main phone number at (865) 577-0488.