Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Chapman Hwy in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 577-0488.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
423 reviews
5 stars
272
4 stars
74
3 stars
43
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful experiences.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to assist with automotive issues, although there were instances of staff lacking product knowledge.
Efficiency
Customers appreciated the quick service and efficiency in handling their needs, particularly with battery replacements and diagnostics.
Product Availability
Many customers noted that the store typically has the parts they need, but there were complaints about specific items being out of stock or not available.
Mixed Experiences
Overall experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations.
- TMTheresa MesceNov 16, 20255.0I drove 10 hours overnight to get to my nephew in the hospital in Knoxville. I was overtired, very stressed and my car indicated that I needed to add oil immediately. The service attendant Arnold went above and beyond to help me at Auto Zone! He helped me find the oil I needed for my car and he put the oil in for me. He then guided me on how to put the oil in on my long ride home and made sure I had a funnel. I was so appreciative for his extra kindness and thoroughness. I could not recommend Arnold or Knoxville Auto Zone more! Thank you Arnold!
- DLD L (D. L)Nov 15, 20251.0Watched an employee close the store 30 minutes early. 11/15/25
- MOMadi OrtnerOct 27, 20251.0I came with a dead car battery that needed replacing but they said they couldn’t because it was barely sprinkling outside. Luckily the Oreilly down the street didn’t have a problem and were able to help me.
- SMSheDavia MartinSep 19, 20255.0JARED IS AMAZING. VERY KIND AND PATIENT AND FULL OF KNOWLEDGE:) VERY GREAT MAN!!!! 100/10 FOR JARED:)
- JBJackie BranchSep 17, 20255.0Very nice employees. Quick and efficient.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Knoxville, TN?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for customer convenience.
What types of automotive brands can I find at this AutoZone location?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact number for AutoZone Auto Parts in Knoxville?
The store is located at 3315 S Chapman Hwy, Knoxville, TN 37920. You can call them at (865) 577-0488.
Which products are available at AutoZone Auto Parts on S Chapman Hwy?
The store carries auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Knoxville have an online shopping option?
Yes, customers can shop online or in-store. Online orders offer options for pickup and delivery.
What are some nearby dining options if I visit AutoZone Auto Parts in Knoxville?
Nearby restaurants include Hardee's, Aretha's Knoxville diner, and South Press Cafe where you can grab a meal before or after your visit.
What automotive services or dealerships are located near AutoZone Auto Parts?
Nearby you can find Everybody Rides Auto used car dealer and Car Connexion Inc which also offers automotive parts and accessories.
Are there any convenience stores or gas stations close to AutoZone in Knoxville?
Yes, KenJo Markets, Shell gas station with car wash, and G & R Automotive are located nearby for your convenience.
How can I contact AutoZone Auto Parts customer service for assistance?
You can reach customer service via email at customer.service@autozone.com or call the main phone number at (865) 577-0488.