Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Western Ave in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 558-0143.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
266 reviews
5 stars
188
4 stars
46
3 stars
18
2 stars
5
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Jeff, Josh, and Mekissa going above and beyond.
Product Availability
Customers frequently noted that the store had the parts they needed in stock and appreciated the quick service.
Installation Services
Several reviews highlighted the free installation services offered, particularly for batteries and wiper blades, which were well-received by customers.
Mixed Experiences
While most feedback was positive, there were a few reports of unprofessional behavior from some staff members, indicating inconsistency in customer service.
- NHNihada HebibDec 28, 20255.0Jeff and Thomas were both super helpful! Jeff even let me use his own bungee cord for my trunk that would not close. Great place and would absolutely recommend!
- KTKaylyn TranDec 13, 20255.0Mr. Jeff was very helpful! I told Mr. Jeff that I needed some coolant. He was very helpful! I went here a few days before about a broken headlight, and the staff was educational in the type of light I needed and where I could go. I will be going here for friendly service!
- BBBWKNov 7, 20255.0Went to buy some wiper blades, and took advantage of their free wiper blade installation service. They were busy up front so the store manager stepped in and installed them quickly. Would buy again.
- JHJonathan “LeeroyJenkns” HammonsOct 27, 20255.0Had what I was looking for. Short wait. Typical AutoZone no issues
- KAkathleen AOct 27, 20255.0Came in to ask a question Abt my vents that weren't working Nate helped me out came out took my air filter out said it might be the problem bc it was really dirty as it was original factory . He helped me find the right one and put it in for me.. Great guy! Thanks Nate 🙂
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 5715 Western Ave, Knoxville?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Knoxville, TN?
It is located at 5715 Western Ave, Knoxville, TN 37921, USA.
What types of auto parts and brands does AutoZone Auto Parts carry?
They offer new and remanufactured hard parts, maintenance items, and car accessories, including brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Knoxville?
You can call them at (865) 558-0143 or email customer.service@autozone.com.
What options for auto glass services are near AutoZone Auto Parts on Western Ave?
Safelite AutoGlass, offering auto glass service and automotive repair, is located nearby for convenient auto glass needs.
Are there dining options near AutoZone Auto Parts in Knoxville?
Yes, you can visit nearby restaurants such as La Fiesta for Mexican cuisine, Golden Garden Chinese Restaurant for Asian food, and Pizza Hut for American pizza.
What nearby stores can I visit for clothing and accessories when shopping at AutoZone?
Nearby stores include Southern Fit Boutique and Urban Power for clothing and fashion accessories.
Where can I find fitness facilities near AutoZone Auto Parts on Western Ave?
Planet Fitness and Dance2fit-Western Avenue gyms are close by, offering options for active lifestyle and fitness activities.
Are there any other automotive-related stores or services near AutoZone Auto Parts?
Yes, another AutoZone location and Safelite AutoGlass for auto glass repair are nearby, providing additional automotive parts and services.