Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Western Ave in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 558-0143.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Product Availability
Customers frequently noted that the store had the parts they needed in stock and were able to provide quick service.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees and issues with returns.
Friendly Atmosphere
The store was described as having a friendly and welcoming environment, with staff who seemed to enjoy their work.
TM
tabatha mullins
5 days ago
5.0
This was the best. Thank you for all your help with my hose and all the laughs.
CP
Chase Powell
6 days ago
5.0
Jeff was super helpful,extremely knowledgeable,This guy was great!
Highly recommend...
MO
Mary Kate Olinger
Feb 17, 2026
2.0
Had what I needed, but was very forceful and insistent that I buy stuff I did not need.
JA
Julnar Accawi
Feb 4, 2026
5.0
Very helpful in finding the parts I needed for my car.
CG
Cosmic Gypsy
Jan 26, 2026
1.0
I shop at Autozone on Western. I’ve never had a problem.returning anything cause I do go up there a lot till three times a week. Try to return a non-Fowler that was two in a pack. It was stapled together when I bought it. That car is no longer with us so I tried returning it to get something else also and the Dude says we can’t warranty that I said buddy it’s still sealed up once their warranty anyway I’ll never come up there again to any AutoZone I just do it for convenience. I got an account O’reillys and that’s where I’ll stay dumb people the rest the guys have never gave me a problem. Can’t remember the guy’s name, but I just left it on the counter and walked out. Shitty Customer Service because he didn’t know what to do. Was Warranty it was just a simple return, but it pissed me off
Educate your employees. It was pretty obvious that somebody else had returned it because it was stapled together. Even showed up under my name and phone number and he still wouldn’t help me
total shitty customer service
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 5715 Western Ave, Knoxville?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Knoxville, TN?
It is located at 5715 Western Ave, Knoxville, TN 37921, USA.
What types of auto parts and brands does AutoZone Auto Parts carry?
They offer new and remanufactured hard parts, maintenance items, and car accessories, including brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Knoxville?
You can call them at (865) 558-0143 or email customer.service@autozone.com.
What options for auto glass services are near AutoZone Auto Parts on Western Ave?
Safelite AutoGlass, offering auto glass service and automotive repair, is located nearby for convenient auto glass needs.
Are there dining options near AutoZone Auto Parts in Knoxville?
Yes, you can visit nearby restaurants such as La Fiesta for Mexican cuisine, Golden Garden Chinese Restaurant for Asian food, and Pizza Hut for American pizza.
What nearby stores can I visit for clothing and accessories when shopping at AutoZone?
Nearby stores include Southern Fit Boutique and Urban Power for clothing and fashion accessories.
Where can I find fitness facilities near AutoZone Auto Parts on Western Ave?
Planet Fitness and Dance2fit-Western Avenue gyms are close by, offering options for active lifestyle and fitness activities.
Are there any other automotive-related stores or services near AutoZone Auto Parts?
Yes, another AutoZone location and Safelite AutoGlass for auto glass repair are nearby, providing additional automotive parts and services.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: