AutoZone Auto Parts

4.3
305 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Holston Ferry Road in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 523-6094.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
110 Holston Ferry Rd, Knoxville, TN
37924, United States

Hours

Reviews

4.3
305 reviews
5 stars
192
4 stars
64
3 stars
18
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, several reported rude or unhelpful interactions.

Product Availability

Customers frequently noted that the store generally has the parts they need in stock, although there were instances of specific items being unavailable.

Store Environment

The store is described as clean, organized, and easy to navigate, contributing to a positive shopping experience.

Pricing

Prices are considered competitive, but some customers mentioned that they are on the higher side compared to other stores.

Staff Knowledge

While many customers appreciated the staff's knowledge and expertise, there were a few comments indicating that some employees could benefit from additional training.
  • TB
    Tammy Brewer
    Oct 10, 2025
    5.0
    Excellent service
  • ET
    Ed Thompson
    Jul 3, 2025
    3.0
    Customer service isn't all that great, but they have what I need, so I guess it's a compromise.
  • MW
    m w
    May 24, 2024
    4.0
    I needed power steering fluid for my 2003 mini cooper. They had it in stock. I was very happy to find it in stock.
  • HO
    hr op
    Aug 26, 2021
    4.0
    They had what I needed while traveling, nice people
  • CS
    Cooper Sheldon
    Apr 4, 2019
    5.0
    I like Autozone. They usually have the general parts I need right then. Prices are usually good as anywhere else.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Knoxville, TN is open Monday through Friday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services.