Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Broadway in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 688-1607.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
240 reviews
5 stars
164
4 stars
37
3 stars
13
2 stars
8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Loretta, Randy, and Irish for their exceptional service.
Product Availability
Customers appreciated the store's ability to have parts in stock and provide quick service, although there were some complaints about incorrect parts being given.
Professionalism
While many reviews highlighted positive interactions, there were instances of unprofessional behavior, particularly regarding long wait times and lack of acknowledgment from staff.
Installation Assistance
Several customers noted that employees went above and beyond to assist with installations, particularly in challenging conditions.
Pricing and Value
Customers found the prices competitive and appreciated the availability of discounts, although some expressed concerns about the quality of certain parts.
- TTTheBmanNov 2, 20255.0Amazing staff came in got help immediately didn’t know how to install the wipers but one of the workers put them on and showed me how to
- GSGabrieall StelláOct 25, 20255.0I came in this afternoon in spoke with a young lady by the name of Loretta Blair whom spoke very respectful, as well as a wonderful conversation starter. This young lady kept me on my toes with laughter she was very respectful with my child, didn’t make my child feel like a burden being in such a busy environment. She helped amazingly with putting my windshield wipers on and even taught me how to put them on myself, just as much as she was talking she was providing information, teaching and sharing her experiences.
- SBSherrie BerrieOct 24, 20255.0I needed help with spark plugs for my Hyundai Sonata and a lady named Loretta helped me. She was patient with me and helped me find the best deal so that I could afford to replace all 4--I am truly thankful for her help, living on a budget I was worried I couldn't afford to get the parts I needed. She was knowledgeable and friendly, and patient, as I mentioned, which made my anxiety on the whole situation go down. Thank you, Loretta. Thank you, Auto Zone!!!!
- NSnicholas shamblinOct 16, 20251.0The two females working at this location, one of them by the name of Loretta, completely ignored 2 customers that were waiting in line to have the other lady check out her drink for her and than not do anything to help customers that were patiently waiting, this is very unprofessional behavior and their corporate office should address this.
- MFMichael FosterOct 13, 20254.0Really Nice Salespeople at the Store.And the Prices are Competetive.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Knoxville?
The store is open from 7:30 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 9:00 PM on Sundays.
What services does AutoZone Auto Parts provide regarding order fulfillment?
They offer in-store pickup, same-day delivery, and curbside pickup services.
Where is AutoZone Auto Parts located in Knoxville?
It is located at 4910 N Broadway, Knoxville, TN 37918, USA.
Which brands of auto parts can I find at AutoZone Auto Parts on N Broadway?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products are available at AutoZone Auto Parts?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Is there a way to contact AutoZone Auto Parts for customer service?
Yes, you can call them at (865) 688-1607 or email customer.service@autozone.com.
Are there other automotive repair or parts stores near AutoZone Auto Parts?
Nearby automotive related places include Fountain City Auto Clinic and Free Service Tire and Auto Centers for repair services, as well as another AutoZone Auto Parts location.
What amenities are nearby for customers visiting AutoZone Auto Parts?
Nearby amenities include banks like Home Federal Bank and SouthEast Bank - Fountain City, pharmacies such as Walgreens and CVS Pharmacy, and restaurants like Dynasty Express and Penn Station East Coast Subs which you can visit before or after shopping.
Can customers who practice fitness or wellness find places nearby AutoZone Auto Parts?
Yes, nearby fitness and wellness options include Knoxville Brazilian Jiu-Jitsu & Kickboxing, Root to Rise Healing Arts (a yoga studio and spa), and several massage therapy centers like Elements Of Zen Massage Therapy and New Leaf Bodywork.
What is the best way to shop AutoZone products online or through local services?
You can shop online and choose in-store pickup or same-day delivery by visiting their website at https://www.autozone.com/locations/tn/knoxville/4910-n-broadway.html or use their featured shopping page link.