Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kingston Pike in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 691-0466.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
511 reviews
5 stars
330
4 stars
103
3 stars
43
2 stars6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving recognition for their outstanding service.
Product Availability
Customers frequently found the parts they needed in stock, although some reported issues with incorrect items being provided.
Installation Assistance
Several reviews highlighted the complimentary installation services offered by staff, which were appreciated by customers, especially those unfamiliar with car repairs.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor service in certain instances, indicating inconsistency in customer experiences.
Pricing Concerns
Some customers felt that prices were higher compared to competitors, leading to dissatisfaction regarding value.
- JEJuan EscandonNov 2, 20255.003NOV2026 1647 hrs- Went in because one of my brand new windshield wipers I got on sale from Costco fell off the windshield during heavy rain at the beginning of our cross country trip. We bought our usual rainx, to find out they no longer came with adapters for our Lexus NX. The young man at the front and his manager stepped up and expeditiously found the correct ones and had us back on the road. Thank you gentlemen
- SLSamantha LOct 26, 20255.0Thank you! I needed just a little help to replace a fuse in my car,hopefully fixing the interior lights. I went in and was lent the proper tool, brought it inside and was helped to find the correct one to buy and was able to put it in the car myself!!! I am a female who is intimidated by car repairs, even minor. The gentleman there was perfectly helpful. He didn’t mansplain or try to do everything for me or talk down to me. All of these were my concerns going in. Thank you for your help!!!
- LLlizajoyOct 24, 20255.0Had what I needed. The staff was helpful.
- MDMeg DomermuthOct 4, 20253.0Very helpful for a woman who doesn’t know a thing about cars. Needed windshield wipers and they put them on for free!
- CCCrustaderSep 12, 20255.0Had a recently bad experience somewhere else with rude and unprofessional staff, but this Autozone was great. I was greeted, and given quick assistance with finding the exact items I needed. The young gentlemen that helped me was super nice to chat with, and super thoughtful, offering to help me fix my windshield wipers without being prompted. He even used a mat to make sure my wiper wouldn’t bang against my windshield! (which I have had people literally bang the wipers against my windshield so that was very nice/professional). Great service and a very professional experience. Would come again for future car help.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.
Is AutoZone Auto Parts open on weekends?
Yes, the store operates from 7:30 AM to 9:00 PM on Saturdays and from 9:00 AM to 8:00 PM on Sundays.
Where is the AutoZone Auto Parts store located in Knoxville, TN?
The store is located at 8309 Kingston Pike, Knoxville, TN 37919, United States.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery options?
Yes, the store offers both in-store pickup and same-day delivery services.
What brands are available at AutoZone Auto Parts?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Knoxville?
You can call them at (865) 691-0466 or email customer.service@autozone.com.
Are there any dining options near AutoZone Auto Parts on Kingston Pike?
Nearby dining includes Taco Truck, Wendy’s, Chuck E. Cheese, Makino Japanese Buffet, and Storming Crab-Knoxville TN, offering a variety of fast food, Mexican, Japanese, and seafood options.
What convenience and fuel stations are near AutoZone Auto Parts?
Nearby are Kingston Pike Food Mart LLC and 76, both offering gas and convenience store services, ideal for fueling and quick stops while visiting AutoZone.
Can I find other automotive services or dealers near AutoZone Auto Parts?
Yes, nearby automotive-related businesses include Rice Mitsubishi, U.S. Auto Sales, Knoxville Cars 4 U, Rice Buick GMC, and US Auto Sales for car buying and repair needs.