AutoZone Auto Parts

4.4
514 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Kingston Pike in Knoxville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Knoxville, TN or call us at (865) 691-0466.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8309 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.4
514 reviews
5 stars
333
4 stars
103
3 stars
43
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently found the parts they needed, although there were some complaints about incorrect items being provided.

Installation Assistance

Several reviews highlighted the complimentary installation services offered by staff, which were appreciated by customers.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor service in some instances.
  • TF
    Timms Family
    Dec 9, 2025
    5.0
    Thanks to Mark at this store who saved the day for my daughter. I called him to tell him that my daughters battery had died. She took vehicle over to him and he had it switched out with a new one in 15 minutes. Fantastic customer service!
  • CH
    Chupitos Herrera
    Nov 28, 2025
    5.0
    Increible.
  • JE
    Juan Escandon
    Nov 2, 2025
    5.0
    03NOV2026 1647 hrs- Went in because one of my brand new windshield wipers I got on sale from Costco fell off the windshield during heavy rain at the beginning of our cross country trip. We bought our usual rainx, to find out they no longer came with adapters for our Lexus NX. The young man at the front and his manager stepped up and expeditiously found the correct ones and had us back on the road. Thank you gentlemen
  • SL
    Samantha L
    Oct 26, 2025
    5.0
    Thank you! I needed just a little help to replace a fuse in my car,hopefully fixing the interior lights. I went in and was lent the proper tool, brought it inside and was helped to find the correct one to buy and was able to put it in the car myself!!! I am a female who is intimidated by car repairs, even minor. The gentleman there was perfectly helpful. He didn’t mansplain or try to do everything for me or talk down to me. All of these were my concerns going in. Thank you for your help!!!
  • LL
    lizajoy
    Oct 24, 2025
    5.0
    Had what I needed. The staff was helpful.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.

Is AutoZone Auto Parts open on weekends?

Yes, the store operates from 7:30 AM to 9:00 PM on Saturdays and from 9:00 AM to 8:00 PM on Sundays.