Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9337 S Northshore Dr in Knoxville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
209 reviews
5 stars
137
4 stars
43
3 stars
19
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Inconsistency
Some reviews highlighted a lack of consistent service quality, with reports of rude employees and poor customer experiences at certain times.
Product Availability
Customers appreciated the variety of products available, but some noted that not all locations stocked the same items, leading to occasional inconvenience.
Pricing Concerns
Several customers expressed concerns about high prices compared to competitors, suggesting that while service is good, affordability could be improved.
- RKRestoration Chiropractic KnoxvilleDec 10, 20255.0Evar (manager) was most helpful with the purchase and installation of a new car battery. Pleasant and quick service with a smile. Thank you!
- HPHannah PSep 11, 20255.0Mark was very helpful taking off my old windshield wipers and putting on my new ones. And at my request he taught me how to do it so hopefully in the future I can do it myself. Thank you Mark!
- RDrichard darrahOct 17, 20185.0Thank you Mr. Nathan for staying past closing time to install my battery.
- KCKen CopelandNov 16, 20165.0Friendly staff and good selection of parts
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products and brands does Advance Auto Parts in Knoxville offer?
Advance Auto Parts at 9337 S Northshore Dr stocks automotive aftermarket products including batteries, motor oil, brakes, wiper blades, air filters, spark plugs, alternators, and A/C recharge kits. Leading brands include DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
Does Advance Auto Parts offer free installation services?
Yes, Advance Auto Parts provides free installation for batteries and windshield wipers with purchase. They also offer free battery testing and engine code scanning. Exclusions may apply.
Can Advance Auto Parts recycle used car batteries and motor oil?
Yes, the store recycles used batteries and motor oil for free, helping customers dispose of these items safely. Exclusions may apply.
What payment methods are accepted at this Advance Auto Parts location?
Acceptable payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 9337 S Northshore Dr?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Is there parking and wheelchair accessibility at this Advance Auto Parts store?
Yes, the location has free parking and offers wheelchair accessible entrances and parking.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts provides curbside pickup services for customer convenience.
How can I use nearby places to plan my visit to Advance Auto Parts?
Advance Auto Parts is near several services like Northshore Xpress Lube and Havoline Xpress Lube for quick oil changes, and dining options like Fire and Smoke steakhouse and Anaba Japanese Cuisine, making it convenient to combine errands and meal plans.
Are there fitness centers near Advance Auto Parts in Knoxville?
Yes, Curves gym and F45 Training fitness center are nearby, so you could stop for a workout before or after shopping for auto parts.
What health and wellness services are available near Advance Auto Parts?
Nearby health-related services include Tennessee Direct Rheumatology, Benchmark Physical Therapy, Longevity Massage Specialists, and CryoStretch medical spa for various wellness needs.