Brand Certified
Advance Auto Parts
4.2(190 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
4839 N Broadway St, Knoxville, TN
37918, United States
Certified by Advance Auto Parts • Mar 01, 2026
(865) 687-6827
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/tn/knoxville/4839-n-broadway-st
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4839 N Broadway St in Knoxville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
4.2
190 reviews
5 stars
122
4 stars
34
3 stars
8
2 stars
5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, others reported rude behavior and poor service experiences.
Product Availability
Customers noted a good selection of parts, but some experienced issues with stock levels and incorrect orders.
Pricing
Prices were generally considered fair, but some customers found them higher than competitors.
Management Issues
Several reviews highlighted poor management practices, including inadequate training and lack of accountability for staff behavior.
- KCKevin CallaghanFeb 8, 20265.0Needed a battery in my jeep. Staff was nice, super helpful and got me back on the road in no time. I really appreciate them working on my vehicle even though it was cold.
- JGJustin GibsonJan 15, 20265.0Good service. Staff is helpful!
- EBEmma BeeDec 4, 20255.0Chris was so helpful! Knew the part I needed and helped me install it in a jiffy
- HHHDave_7Sep 15, 20255.0Always friendly and helpful. Always have the parts and fluids I need at a fair price.
- TMTom MartinSep 13, 20251.0Advance employee standing at the entrance, holding the door open, and smoking his cigarette. Might as well be standing in the middle of the store smoking. Seems management needs to take charge.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Knoxville offer for car batteries?
They offer free battery installation with purchase, free battery testing, and free battery recycling.
Can I recycle used motor oil at this location?
Yes, Advance Auto Parts at 4839 N Broadway St recycles used motor oil for free, with some exclusions.
Does Advance Auto Parts provide installation services for windshield wipers?
Yes, they install windshield wipers for free with purchase, subject to exclusions.
What are the payment options available at Advance Auto Parts in Knoxville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 4839 N Broadway St?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM and Sunday from 8:00 AM to 7:00 PM.
Is curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup service is available.
Are there any nearby dining options around Advance Auto Parts in Knoxville?
Yes, nearby restaurants include Panda Express, Long John Silver's, Arby's, Ruby Tuesday, Chipotle Mexican Grill, Taco Bell, and Denny's.
What nearby services can customers utilize near Advance Auto Parts on N Broadway St?
Customers can access services such as UPS Access Point for shipping, multiple mobile phone stores like AT&T North Broadway and U.S. Cellular, and a gym at Planet Fitness - Knoxville (Broadway St.).
Are there any nearby spots for coffee or snacks near Advance Auto Parts?
Yes, customers can visit Dunkin', Krispy Kreme, and Smoothie King for coffee, donuts, or smoothies.
Does the Advance Auto Parts store at 4839 N Broadway St offer any discounts?
They offer a 10% military discount for active duty and veteran service members.
Brand Certified Facts from Advance Auto Parts
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