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Advance Auto Parts

4.2
(266 reviews)

Business Details

9139 Middlebrook Pike, Knoxville, TN
37923, United States
(865) 670-8780
https://stores.advanceautoparts.com/tn/knoxville/9139-middlebrook-pike

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9139 Middlebrook Pike in Knoxville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9139 Middlebrook Pike, Knoxville, TN
37923, United States

Hours

Reviews

4.2
266 reviews
5 stars
158
4 stars
54
3 stars
20
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.

Product Availability

Customers noted a good selection of parts and products, but some experienced issues with stock availability and service related to online orders.

Staff Knowledge

Several reviews highlighted the staff's knowledge and expertise, particularly in assisting customers with car-related issues.

Installation Services

There were complaints about inconsistent installation services, with some customers receiving help while others were denied assistance.
  • HM
    henry matchen
    Feb 4, 2026
    5.0
    Just got a new battery for my wife's SUV. Excellent service, just five minutes to have it installed and we were ready to go.
  • AA
    Adela
    Jan 28, 2026
    2.0
    Jan. 28 (13:50): I don't know what the associate's problem was but when trying to call the store to check if they had a part, they kept hanging up on my fiance. I called on my number, they hung up again so I called a second time and when they picked up the phone, they told me to stop. (??) I asked why did he keep hanging up and he asked me "who is this?" I asked "is this not advance auto??" thinking I might have somehow called someone's personal number. And he says it is. ?? Then why were you hanging up ??!
  • SH
    Spenser Wilson (hardrocker943)
    Dec 28, 2025
    1.0
    Need help with your battery? Look elsewhere. Advertise as being able to help with battery issue but no machine to do it. Rude employee. Useless.
  • DS
    Debbie Smith
    Sep 28, 2025
    1.0
    I stopped to get my battery tested but the guy behind the counter was on his phone and barely acknowledged me. In his sullen personality he said I was second in line, " He was waiting for his co-worker to get out of the bathroom." So?? I think if he was a little more pleasant I would have waited but obviously he didn't care if he was there or not nor did he appear to care if they get any business. Needless to say I got the battery checked somewhere else and will purchase a battery at this rival auto parts store in the near future.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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