Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6301 Asheville Hwy in Knoxville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
358 reviews
5 stars
247
4 stars
63
3 stars
24
2 stars
10
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, friendly, and professional, with many specific mentions of individual employees going above and beyond.
Product Availability
Customers frequently noted that the store usually has the parts they need, and if not, they can often get them quickly.
Pricing
Many reviews highlighted competitive pricing, often comparing it favorably to online options like Amazon.
Mixed Experiences
While most feedback was positive, there were some reports of rude staff and issues with incorrect parts or returns, indicating inconsistency in service.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
- DADavid AndersonNov 4, 20255.0Best prices best customer service. They have trucks driving all day to ensure that you get the best parts possible and their price is honestly right on with Amazon pricing for the most part, no-brainer.
- JMJudy MarascolaSep 5, 20255.0Traveling with my daughter from Oklahoma. The check engine light came on, Paul, with Advanced Auto checked it out and got us back on the road quickly. Very professional, courteous and very nice.
- BJbobby johnstonSep 5, 20255.0I was in the middle of a 20 hour trip and my check engine light came on. Stopped here to have the code read and Paul was extremely helpful and got me back on the road with confidence!
- WWWayne WhiteheadAug 23, 20255.0I’ve always had good experiences at this store, but last week Will went over the top for me. Thanks Will. I’ll be back.
- WIWayne G. Snodgrass IIIJul 20, 20255.0Helpful staff
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Knoxville?
The store is located at 6301 Asheville Hwy, Knoxville, TN 37924.
What are the store hours for Advance Auto Parts at 6301 Asheville Hwy?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, Advance Auto Parts offers free battery installation with purchase, alongside free battery testing and recycling.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries free of charge, with some exclusions.
Does the store provide curbside pickup service?
Yes, Advance Auto Parts at this location offers curbside pickup service.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I can grab a meal before or after shopping at Advance Auto Parts?
Yes, nearby dining options include Papa John's Pizza, Subway, Wendy's, Domino's Pizza, and LIN's Asian Mobile Kitchen, offering a variety of fast food, pizza, and Asian cuisine.
Is there a nearby gas station where I can refuel my vehicle near Advance Auto Parts?
Yes, there are Shell gas stations nearby where you can refuel your vehicle conveniently during your visit.
Are there any nearby services for shipping or delivery close to Advance Auto Parts?
Yes, the UPS Access Point location nearby offers courier and delivery services for your convenience.
Can I find other automotive-related businesses close to Advance Auto Parts in Knoxville?
Yes, nearby automotive-related businesses include AutoZone Auto Parts and SofCars LLC, a used car dealer and automotive parts supplier.