Advance Auto Parts

4.2
213 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 106 Market Place Blvd in Knoxville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
106 Market Place Blvd, Knoxville, TN
37922, United States

Hours

Reviews

4.2
213 reviews
5 stars
132
4 stars
36
3 stars
24
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude or unhelpful.

Staff Knowledge

Staff knowledge varies; some employees are noted for their expertise and willingness to assist, while others have been reported as lacking knowledge about products.

Store Environment

Store conditions received mixed feedback; some customers appreciated the cleanliness and organization, while others mentioned issues like heat and congestion.

Product Availability

Customers noted that the store generally has a good selection of parts, but there were instances of incorrect parts being sold.

Overall Experience

Overall experiences vary widely; while some customers express satisfaction and loyalty, others report frustration and a lack of assistance.
  • CL
    Carissa Look
    Oct 31, 2025
    5.0
    Very helpful!
  • HK
    Heidi Kormish
    Sep 27, 2025
    1.0
    The staff cant do there job correctly and decided to close the store at 8:45. If you sont want to stay open til 9 please log into your google account and change the hours of operation. It’s so easy!!!! Take less than 2 minutes. Below I also have the time posted in the photo.
  • TS
    Tyson Silvey
    Sep 24, 2025
    5.0
    Steven's customer service is top notch! I was greeted with a smile and friendly knowledge. He even helped fill my car up with fluids! I will definitely return cause of him!
  • CC
    Crustader
    Sep 12, 2025
    1.0
    Had a bad experience that left a bad taste in my mouth. Needed new windshield wipers and they do offer free installations. Only do free installations for the front view mirrors. No problem, although weird. Asked where I could get the rear view ones installed and was brushed off. Told the older man helping me I needed all my windshield wipers replaced (all the rubbers have fallen off) and need help finding which ones fit my car. Only gave me the driver side and rear view. He fiddles with the installation then couldn’t do it and needed someone else to help him who immediately asked if I had the passenger side replaced. I say no and needs that also but am brushed off again. Then I say I need to buy a passenger windshield since I didn’t know I didn’t get that and am told “cmon man” and brushed off and told to come back later. Horrendous attitudes and service, would not be coming back since I have to fight to get assistance, heard, and respectfulness.
  • JH
    J. D. H
    Aug 19, 2025
    3.0
    staff only knowledgeable to those who no absolutely nothing about vehicle's. i was sold the wrong starter 2 times back to back

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*