Advance Auto Parts

4.2
216 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 106 Market Place Blvd in Knoxville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
106 Market Place Blvd, Knoxville, TN
37922, United States

Hours

Reviews

4.2
216 reviews
5 stars
133
4 stars
37
3 stars
24
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers noted that the store generally has a good selection of parts and can often order items quickly if not in stock.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and incorrect parts being sold, indicating inconsistency in service quality.

Return Policy Issues

Some customers expressed frustration with the return policy and experiences related to returning parts, suggesting a need for clearer communication.
  • JM
    Jayne Morris
    Jan 3, 2026
    5.0
    I can’t express how happy I am with the service. I came in a bit distressed after another parts store told me I had to go to the dealership but Daniel was able to get me on the road with only a few questions and the team worked together and I left more than satisfied and in a great mood. The customer service and the knowledge from Daniel and his team well a customer at this location for life. Thank you
  • RV
    Ruslan Vol
    Dec 3, 2025
    1.0
    I wanted to return the part, I didn’t use it, but they said they don’t accept returns. 😀 (The return policy has nothing to do with this; at another store, I was refunded without any issues.)
  • MW
    m w
    Nov 29, 2025
    4.0
    I needed an air filter for my car. I called an they had it, the very nice lady on the phone held it for me. When I arrived they had it set aside for me. She even helped me get my speed perks rewards.
  • CL
    Carissa Look
    Oct 31, 2025
    5.0
    Very helpful!
  • HK
    Heidi Kormish
    Sep 27, 2025
    1.0
    The staff cant do there job correctly and decided to close the store at 8:45. If you sont want to stay open til 9 please log into your google account and change the hours of operation. It’s so easy!!!! Take less than 2 minutes. Below I also have the time posted in the photo.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*