Tire Barn Warehouse

Reviews

• LE

  Lyle Evans

  1 day ago
  5.0
  I had a Saturday appointment which turned out to be a very busy day. Tire Barn Warehouse in Kingsport was scheduled to mount and ballance 5 larger tires for me on my orange Jeep. They were busy taking care of all kinds of issues. Serious brake and rotor issues to flat tires with a nails in them issues. Melissa, the service manager at the time, rolled up her sleeves and was doing it all. Answering phones on the first ring, giving out estimates and getting tires ready for the installers to mount. She also quality checked each vehicle before it left their shop. She was definitely the Swiss Army Knife of the tire industry that day. 5 stars for Tire Barn Warehouse and 5 Stars for Mellisa too!
• BC

  brandon colllier

  4 days ago
  1.0
  Arrived at my appointment time at 1:00 pm and waited then waited some more. It was 1:21 when all tires were iff and vehicle was inspected. Finally at 3:32 pm over 2 hours later i was paying for the tires as the lug nuts were being torqued. They Thought it was incredulous that i ask them to relearn my tire pressure monitoring system. Then as I left and pulled into Walmart one of my center caps fell off. It was broken during the process and taped together with electrical tape in hopes that I wouldn’t find it right away. Took pictures opened a case with their corporate office Monro which as of yet has been no help. If they had just simply told me about it right then because accidents happen I would’ve been okay with that but they chose to try and hide it. They proceeded to tell me when I went back yo buy one and they would reimburse me kinda wanting me to fix their mistake and pay me for it. This was a two for one transaction. My first and my last time dealing with the Tire Barn in Kingsport, TN
• MS

  Megan Smith

  Feb 21, 2026
  1.0
  Had an appointment at 10:00 arrived at 10:15 left vehicle till 2:45 occasionally driving by to see if it was completed. Watched other vehicles being took care of but they never pulled ours in. Went ahead and took vehicle and left. Called to speak with the manager Brian who sounded irritated and I explained the situations and instead of apology or solution he offered excuses. Told me they were behind and still working on an 0800 appt when we arrived and had been playing catch up. Said he had went out there to help when I ask him why he didn’t call and let us know it was running behind and give us an eta. There is a literally a woman who works the office he could have had her call the customers. There was one guy out working out there. There was no mention that they were running behind when we dropped it off. This was some very poor customer service. I ask him what he was going to do to make it right he said if you bring it back right now I’ll go out there and do it personally. This was even worst because one I had to ask for a resolution, it was not offered. Two he sound irritated and I even said at one point I’m sorry you are frustrated at which he snapped back I am not frustrated. He had some form of irritation in his voice. So after doing business with this place for the last several years from rotations, tire swapped, and new tire purchased our business relationship over. I would suggest anywhere but here.
• KT

  Kate Thorne

  Feb 13, 2026
  1.0
  They sell old tires as new. I got sold an 8 year tire as new. The manager here says they can sell anything up to 10 years at new price and have tires in stock from 2001 that they still sell in 2026. Manager and front desk lady were rude when I confronted them about getting sold an old tire. I don’t recommend this place if you want quality tires that will last.
• CB

  Candace Bruce

  Feb 10, 2026
  5.0
  I thought my tires were simply out of alignment. The front desk staff member got my car in immediately and was very professional. The gentleman that worked on my car was amazing! My tires were shot - absolutely worn. Between the two they found well-priced quality tires and installed, balanced, aligned and got me back on the road. Thank you so much!

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