Jeff's Pipe & Muffler

4.8
443 reviews

About

Auto Repair ShopBrake ShopOil Change Service Station
When you choose us for your vehicle, you're going to get a service GUARANTEE and quality work that's second to none. Bring in your car and let us take care of all of your auto repair needs. Our locally-owned and operated auto outfit is just what you need to get the custom exhaust and muffler you've always wanted for your ride. Call today for your FREE estimate. Whether you need brake service, an oil change, or service for your catalytic converter, you can depend on our mechanics to get the job done right. Contact us today to make an appointment.

Location

Jeff's Pipe & Muffler
817 E Sullivan St, Kingsport, TN
37660, United States

Hours

Reviews

4.8
443 reviews
5 stars
391
4 stars
30
3 stars
8
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the fast, efficient, and professional service provided by the staff.

Pricing

Many reviews highlighted the affordability of services, with several customers noting that prices were lower than expected.

Customer Experience

The staff was frequently described as friendly, polite, and honest, contributing to a positive overall customer experience.

Efficiency

Numerous customers appreciated the quick turnaround time for repairs, often completed within an hour or two.

Trustworthiness

Customers felt they were not upsold on unnecessary repairs, reinforcing the shop's reputation for honesty and integrity.
  • PB
    Paramedic Bright
    Nov 3, 2025
    5.0
    My go to shop really like there work and prices.
  • TM
    Timothy manley
    Oct 10, 2025
    5.0
    Great service,and price! Brought my car in for a exhaust leak around 8:30am was done by 9:30am despite the fact that I told them I had some things to take care of and wouldn't be back to pick it up until later in the evening. As far as pricing goes I think they might be too cheap. The bill for my gf,and I breakfast after leaving here was more than the repair.
  • SS
    Seth P (SethP2343)
    Oct 3, 2025
    5.0
    These fellas are polite, work hard, they take ya across the coals with ridiculous prices or hidden fees. Very happy with the work they did and I'll be back in the future.
  • NR
    Nexus Ravencroft
    Sep 17, 2025
    1.0
    Called to make sure they could fix my car the same day. They said yes. I drove the 45min to get there and they said they were booked when on the phone he said they don't do appointments. It was a waste of time. Also, as i was there in the office waiting to speak to someone at the window they were outside talking and smoking with no regard to seeing me walk in and wait. Apparently smoking and conversating is more important than running a business. They need advice on how to utilize smoke breaks among employees
  • MT
    michael turner
    Sep 10, 2025
    5.0
    I'll tell you Jeff runs his crew like a well oiled machine. I feel lucky to have him work on our vehicle today it had two exhaust leaks and Jeff promptly fixed it I'm talking within a half an hour and the price was well worth it I will be giving Jeff my business again. Thank you to Jeff and his whole crew for helping me out. Till I see you again. If you're reading this and you have an exhaust leak or anything be sure and go see Jeff.

Frequently Asked Questions About Jeff's Pipe & Muffler

What services does Jeff's Pipe & Muffler offer for vehicle maintenance?

Jeff's Pipe & Muffler provides services including custom exhaust and muffler installation, brake service, oil changes, and catalytic converter repairs.

Where is Jeff's Pipe & Muffler located?

It is located at 817 E Sullivan St, Kingsport, TN 37660, USA.