Enterprise Rent-A-Car

4.2
516 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1616 E Stone Dr, Kingsport, TN
37660, United States
(423) 378-6169
https://www.enterprise.com/en/car-rental/locations/us/tn/kingsport-5642.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kingsport, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kingsport location today.

Location

Enterprise Rent-A-Car
1616 E Stone Dr, Kingsport, TN
37660, United States

Hours

Reviews

4.2
516 reviews
5 stars
372
4 stars
44
3 stars
18
2 stars
17
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, contributing to a positive rental experience.

Vehicle Condition

Most customers report that the vehicles are clean and well-maintained, although there are occasional complaints about specific cars having odors or cleanliness issues.

Rental Process

The pickup and return process is generally described as quick and easy, with many customers appreciating the efficiency of the service.

Communication Issues

Some customers experienced problems with communication regarding vehicle availability and additional charges, indicating a need for improvement in this area.

Mixed Experiences

While many reviews are positive, there are notable negative experiences related to management and specific incidents that detract from the overall satisfaction.
  • BA
    Bailey Adams
    Jan 3, 2026
    5.0
    I had a rental for over 45 days due to an accident. The manager at enterprise, along with his employees, were all extremely helpful. I really enjoyed the rental van I had, and it was clean. Any concerns that I had during the process were addressed quickly. We’ve rented from this location multiple times, and it has been a smooth process each time.
  • BO
    Brian OConnor
    Dec 29, 2025
    5.0
    Best place ever to rent a vehicle
  • SS
    Sharon Settle
    Dec 19, 2025
    5.0
    Enterprise worked well with me and my insurance company. I am completely satisfied with my experience with Enterprise in Kingsport, TN. The associates were friendly and pleasant to deal with. I also liked that I had a few choices to select from for my rental car.
  • GB
    Gena B
    Dec 13, 2025
    5.0
    Excellent Service
  • VC
    velvet cupcake
    Nov 22, 2025
    5.0
    This enterprise is absolutely wonderful. The location is clean and so are the vehicles! I would like to recognize Oscar and Eric for being so kind and very personable. The staff is what makes a business location succeed. The vehicles were clean and the tanks were full. One less thing for me to worry about. 🥰 I can’t wait to rent my next vehicle! Thank you again to all of the staff and especially Oscar and Eric. You guys made a stressful day much easier for me!!!
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Kingsport, TN offer?

Enterprise Rent-A-Car in Kingsport offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options and airport pickup service.

Where is Enterprise Rent-A-Car located in Kingsport?

It is located at 1616 E Stone Dr, Kingsport, TN 37660, USA.