AutoZone Auto Parts

4.3
374 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Stone Drive in Kingsport, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kingsport, TN or call us at (423) 392-1100.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1649 E Stone Dr, Kingsport, TN
37660, United States

Hours

Reviews

4.3
374 reviews
5 stars
231
4 stars
73
3 stars
34
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and knowledgeable service, often going above and beyond to assist.

Product Availability

The store consistently had the parts customers needed, with many noting a good selection and quick access to items.

Mixed Experiences

While most feedback was positive, some customers reported issues with service speed and specific negative interactions.

Pricing

Customers found prices to be reasonable, though some mentioned that certain items felt overpriced.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • DD
    Dianarah
    5 days ago
    5.0
    Allen was super helpful and took care of my car battery! Amazing customer service by all the staff
  • JF
    Josh Ford
    Nov 13, 2025
    4.0
    Was ok dont always have what I need for older model cars
  • AM
    Ashleigh Moon
    Nov 11, 2025
    5.0
    One man there, let me know something important about codes that were ran and he explained how some codes tie into the current issue. He was telling me about his doggo, rip sir I wish I got his name! This explanation really helped me as I was just at Rick hill bmw embarking on the whole thing. You have helped sir ty 😃
  • RN
    Robert Nadzan
    Nov 2, 2025
    1.0
    Now I don't give 1 star, huge rarity, but appropriate for this situation. I was astonished and shocked, a new experience. I went in said I didn't know the name of the part I need, can you come look at it so I get the right part. He said, "I'm dead, so not really." What?? I'll never go back to this store because of that experience, you get paid to help people and you tell me you don't feel like doing your job. I really hope this is addressed. Went to O'Reilly's across the street, took the guy 5 min to find and put the part in for me. I'm literally mind blown.
  • ML
    Morgan Lee
    Oct 18, 2025
    5.0
    Had a tail light out. Went in Edgar assisted me with great friendly customer service. Asked if he would be willing to change my tail light for me. No hesitation from this guy. Absolutely let’s go. Little did Edgar know, the day before I was pulled over for my tail light. Tried to replace it myself. Took over 45 min just to get the cover to come off for the light lol. To find out I didn’t even buy the correct size bulb to replace it. So Edgar thank you so much.!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Kingsport, TN?

AutoZone Auto Parts in Kingsport, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

What types of services does AutoZone Auto Parts in Kingsport offer?

They offer in-store pickup, curbside pickup, and same-day delivery services for your auto parts needs.